American Water reviews

3.6

64% would recommend to a friend

(617 total reviews)

John Griffith

65% approve of CEO

58% positive business outlook

American Water has an employee rating of 3.6 out of 5 stars, based on 617 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Water employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.7 stars).

Reviews by job title

617 reviews
2.0
May 1, 2017

No Clear Direction

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company that is looking for new direction and new Technology

Cons

Do not have a clear planned out outline for moving forward. No one seems to know who is doing what. Tends to be a hostile work environment. Time to move on.

2.0
Feb 2, 2017

Corporate experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay was decent. The benefits are ok/good. State operations seem to be good places to work. The unregulated business had a good entrepreneurial feel.

Cons

Corporate culture is...interesting. Outdated technology/hardware. A lot of departments are dysfunctional. A lot of finger pointing at other departments and talking behind backs. Pay equity is unbalanced. Not a lot of management trust in its employees.

Viewing 79 - 81 of 617 Reviews

Glassdoor has 675 American Water reviews submitted anonymously by American Water employees. Read employee reviews and ratings on Glassdoor to decide if American Water is right for you.