American Water reviews

3.6

64% would recommend to a friend

(617 total reviews)

John Griffith

65% approve of CEO

58% positive business outlook

American Water has an employee rating of 3.6 out of 5 stars, based on 617 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Water employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.7 stars).

Reviews by job title

617 reviews
2.0
Oct 11, 2015

Not the "golden child"?

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Salary,annual incentive (bonus) plan and health benefits are good and competitive. Many opportunities with company for a variety of positions. They are also a financially stable company with opportunities for growth.

Cons

Although salary is good, they expect a lot from you for it, unless you are the "golden child" and then you are given opportunities even if others are move qualified. As they grow they still try to keep the expenses down so everyone is expected to do even more with less.

3.0
May 30, 2015

Good company poor management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lots of opportunities to grown and achieve. Great benefits. Excellent stock options.

Cons

Though there are opportunities to grow it really depends on who you know. The layoffs removed the BEST people and they are now using too many contractors with very little experience. This causes a lot of stress on the current employees. The company made billions of dollars and still cut the staff in half.

1.0
May 9, 2014

Get on the bandwagon

Recommend
CEO approval
Business Outlook

Pros

Nothing segregates them from any other company with benefits, salaries

Cons

No work life balance. If you are salaried, you are expected to give many many extra hours while hourly employees get paid. Unfair performance reviews. You have to be in the "IN CROWD" to get promoted. Just smile and be a "GOOD LITTLE SOLDIER" and you can keep your job and not be harassed by management. Never speak up because management thinks they are" god" here and if you even think about calling out any unfair action out by managers, HR will stomp you and hide it. Reorganization was done unprofessionally and without compassion. Favorites were chosen, company did not do what they said about keeping skilled people. It was more like keeping people around you who turn their heads and look the other way when management is unfair. Too top heavy on managment. Especially in corporate. These people might have to really work now due to the reorg, no one left to pass their work off to. Do yourself a favor and find another company. Even if they promise good money, it is never worth it, you will pay dearly. There are no company values, no customer service left......all went bye bye so managment can cut jobs and make big bucks.

Viewing 82 - 84 of 617 Reviews

Glassdoor has 675 American Water reviews submitted anonymously by American Water employees. Read employee reviews and ratings on Glassdoor to decide if American Water is right for you.