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      American Water

      Engaged Employer

      American Water reviews

      3.6

      64% would recommend to a friend

      (617 total reviews)

      John Griffith

      65% approve of CEO

      58% positive business outlook

      Ratings by category

      3.9

      Compensation and benefits

      3.8

      Diversity & inclusion

      3.5

      Culture & values

      3.5

      Work/Life balance

      3.3

      Career opportunities

      2.8

      Senior management

      American Water has an employee rating of 3.6 out of 5 stars, based on 617 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Water employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      617 reviews
      2.0
      Feb 21, 2020

      So So

      Operations supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent Pay and benefits overall

      Cons

      Poor management and nobody takes accountability

      3.0
      Dec 11, 2019

      Meh

      Analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work life balance Health Benefits

      Cons

      Reorgs Reorgs Mgmt heavy No clear direction Old tech

      3.0
      Aug 1, 2019

      Walk the Walk

      Customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great People with passion for their jobs and what we do for our customers. Work life balance. Everyone’s role is important and has an impact on a important human need...Clean, Safe, Reliable Water and Waste Water regardless of your job title. Tech is improving, slowly.

      Cons

      Not all leadership walks the walk as they preach. Transparency and inclusion to the office employees when benefit negotiations take place. Technology tools to improve efficiency in work for all. Were told during IT transition that apps and technology would be rolled out quickly but still have delays causing inefficient work conditions. Improve OnBoarding Process. New Hire Orientation

      Viewing 121 - 123 of 617 Reviews
      Related searches: American Water jobs | American Water salaries | American Water benefits | American Water interviews
      ReviewsAmerican Water reviews

      Glassdoor has 675 American Water reviews submitted anonymously by American Water employees. Read employee reviews and ratings on Glassdoor to decide if American Water is right for you.