Americaneagle.com reviews

3.8

68% would recommend to a friend

(224 total reviews)

Tony Svanascini

73% approve of CEO

67% positive business outlook

Americaneagle.com has an employee rating of 3.8 out of 5 stars, based on 224 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Americaneagle.com employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

224 reviews
5.0
Feb 26, 2025

Enjoyed my time at AE

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people that are hardworking, passionate, and supportive. A lot of cool work and always an opportunity to do more if you work hard and speak up.

Cons

No cons to report. I really appreciate the company as a whole!

1.0
Feb 19, 2025

Your Effort Won’t Matter and Neither Will You

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You meet some nice people.

Cons

People operate as if they could be fired at any moment. Leadership does nothing to correct this perception. If anything, they seem to think it helps productivity. The CTO, for example, regularly oversteps, getting involved in HR decisions and reaching out to employees directly instead of going through their managers. Middle management, either unwilling or unable to push back, lets it happen. HR is present, but not for you. The extent of employee engagement here is a monthly email with a workout tip or a drink recipe. That’s it. If you ever wondered whether HR is there to support employees or leadership, this company makes the answer very clear. Client retention for digital marketing is abysmal. Sales overpromises, and then blames everyone else when clients leave. Instead of addressing the root issues, they prefer to make it an internal problem for other teams to deal with. Sales is wildly untrustworthy. Standards vary greatly across departments, in a poor way. For example, the programming and server teams can push the wrong code and take down sites with no accountability. But they're protected by one of the technical directors who is known for completely losing their mind and yelling at employees on calls, genuinely scaring employees, yet leadership dismisses it as “just how they are.” You can work yourself to the bone and get nothing in return. The only "reward" is a meaningless coin. Leadership expects the world from you but will beat you down until you have nothing left to give.

avatar
Americaneagle.com Response
1y
Thank you for sharing your feedback. We are proud of our talented team and supportive workplace culture. Our turnover remains well below the industry average, reflecting strong bonds and significant opportunities for growth. Our HR team, led by experienced professionals, fosters development and provides the resources our employees need to succeed. Women hold prominent leadership roles, showcasing our commitment to merit and competence. Our CTO plays an active role in hiring decisions and is deeply involved in business operations and customer success. The same hands-on approach applies to our owners, directors, and department managers, who are all dedicated to our customers. At Americaneagle.com, we value successful customer projects more than job titles. Employees are recognized for the real difference they make in creating positive results for our clients. What matters most to us is having a team of people who genuinely care about our customers and their success. We deeply value the contributions of our employees, who are the foundation of our continued success. Thank you for sharing your perspective.
1.0
Feb 9, 2025

The Reality of Working Here

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You work with clients in a variety of industries

Cons

This company has a deeply ingrained "boys’ club" atmosphere, where favoritism runs rampant, policies change depending on who you are, and being part of the inner circle is everything. If you're not in with the right people, you're essentially invisible. What they call an HR department is a perfect example of this. It’s a group of people who are there because they know someone, not because they have any real expertise. Another example is the person supposedly responsible for getting new hires up to speed - she has zero professional experience and doesn’t know the first thing about the day-to-day work. It's baffling how someone with no real qualifications or relevant experience lands such a critical role, but I guess when you’re factor in the family, it all makes sense. When new hires ask basic, legitimate questions—such as where to bill their time for a bathroom break, or which client will cover the five minutes spent getting coffee—they’re met with confusion and vague responses. These questions aren’t trivial either; they’re critical because employees are trying to navigate a system where it's required to bill for every single minute of their workday. If you're not billing for 8 hours, you're expected to make up for it, all while still getting paid for just 8 hours. The so-called "culture" of this company is a complete illusion. The company prides itself on being collaborative and innovative, but there’s no collaboration to speak of. People don’t work together, and there’s no space for creative or innovative thinking because everyone is bogged down by the constant pressure to bill more hours. Client collaboration is a non-starter unless you’re fortunate enough to have a client with surplus hours to burn—otherwise, forget it. The glowing reviews from executives and VPs are laughable. It’s obvious these are scripted, likely written by the same "HR" department that has no idea what’s going on in the day-to-day operations. They seem more focused on pumping out fake praise than actually listening to the real feedback of their employees, which is telling. When you see management scrambling to control the narrative online while completely ignoring employee feedback in surveys or meetings, you know something is seriously off.

avatar
Americaneagle.com Response
1y
Thank you for your feedback. At Americaneagle.com, we are very proud of our positive workplace culture, talented team, and over 30 years of success built on accountability, collaboration, and innovation. Women hold key leadership positions, and our experienced HR team is deeply committed to fostering growth and professional development. Our CTO plays an active role in the hiring process and is extensively involved in business operations and customer success. The same hands-on dedication is reflected in the efforts of our owners, directors, and department managers, all of whom work tirelessly to ensure successful outcomes. We’ve never been a company that places excessive importance on titles. Instead, people here are recognized for the successful customer projects they’ve contributed to over the years. More important than any title is having a team filled with individuals who genuinely care about our customers. We encourage open communication. Our owners and top management regularly engage with employees, fostering a culture where feedback leads to meaningful improvements. Our exceptionally low turnover—well below the industry average—demonstrates the strong opportunities and supportive environment we provide. We proudly recognize excellence, offer annual salary increases and excellent benefits, and establish clear career paths with extensive training resources to help our employees. While we welcome honest feedback and are happy to address concerns, your viewpoint does not reflect the experiences of the majority of our employees. It’s possible that Americaneagle.com may not be the right workplace for you, and we respect that. Thank you for your contributions, and we wish you all the best moving forward.
Viewing 25 - 27 of 224 Reviews

Glassdoor has 250 Americaneagle.com reviews submitted anonymously by Americaneagle.com employees. Read employee reviews and ratings on Glassdoor to decide if Americaneagle.com is right for you.