Amherst reviews

3.5

68% would recommend to a friend

(236 total reviews)

Sean Dobson

76% approve of CEO

60% positive business outlook

Amherst has an employee rating of 3.5 out of 5 stars, based on 236 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amherst employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

236 reviews
2.0
Dec 8, 2022
Recommend
CEO approval
Business Outlook

Pros

* The compensation is good -- salary, benefits, PTO, remote workspace equipping. * The high pace of innovation creates learning opportunities.

Cons

* The organizational and communications structures are a mess. * Poor change management: New initiatives get urgent attention, while ongoing problems are ignored. Usually there's no sound executive authority or accountability. Business systems are frequently replaced, and favorite upper-level managers are exempted from complying with them. Process training and documentation are bad (there's no way to keep up with the changes). * There is an ethical challenge in that Amherst seeks the corporate ownership of homes (for investment), which works against family ownership (for living together). * I agree with others who say the positive reviews here don't look authentic. * "Power personality" types are favored. People tend to act conceited and wealthy.

avatar
Amherst Response
3y
We appreciate you taking the time to share your input with us. We take employee and candidate feedback seriously, and continuously strive to improve our company culture based on the experiences of our current and former team members. As it relates to the ethical challenge you reference above, we want to share with you what we see as our value proposition. Due to tightening credit standards since the GFC, and most recently with historically high interest rates, many low and middle-income Americans continue to be unable to qualify for a mortgage. As a result, millions of Americans are being boxed out of this segment of the housing market and unable to access attainable single-family housing. As housing solution providers, we are providing growing families the choice of a high-quality home in communities of opportunity that they likely would not be able to access otherwise.
1.0
Feb 21, 2021

I regret that I joined this company.

Recommend
CEO approval
Business Outlook

Pros

None. No pros at all.

Cons

No life/work balance. Pay is extremely low and working conditions are extremely difficult. Old equipment, the worst IT support on earth. The management is rude beyond belief. They will treat you like a slave. So be prepare for that. Also, the company is rapidly losing clients due to poor service and bad reputation online.

avatar
Amherst Response
5y
We read every comment, and we are so sorry to hear this is your experience. As a rapidly growing company, we work hard to ensure we have the right practices and resources to maintain our culture of integrity and are committed to investigating any instances of behavior that don’t align with our company values. We’d be grateful if you can provide any additional information that would assist us in looking into and addressing the issues referenced in your review - please contact us confidentially through hr@amherst.com or by calling the Amherst Ethics Hotline at (844) 267-8207.
1.0
Apr 9, 2020
Recommend
CEO approval
Business Outlook

Pros

Decent benefits 401k match..etc. Nice office space.

Cons

Departments are going through constant restructure/reorgs...Never communicated before hand. Communication of important information is non existent between departments and upper management. Constant over time and working weekends is expected..will never get to use the 25 days of PTO given. Hostile management...Will throw employees under the bus to protect themselves.

avatar
Amherst Response
5y
Thank you for your review. We strive to provide an environment in which we can stay true to our culture and values, in the hopes that our employees will be happy with the position that they are in.
Viewing 13 - 15 of 236 Reviews

Glassdoor has 267 Amherst reviews submitted anonymously by Amherst employees. Read employee reviews and ratings on Glassdoor to decide if Amherst is right for you.