Is Amica Insurance a good company to work for?

Amica Insurance has an overall rating of 3.9 out of 5, based on over 1,075 reviews left anonymously by employees. This rating has increased by 10% over the last 12 months. 74% of employees would recommend working at Amica Insurance to a friend and 75% have a positive outlook for the business. The best reviews about Amica Insurance have been left by employees working as Senior Account Manager , Associate Sales Representative and Associate Customer Service Representative .

Does Amica Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Amica Insurance employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Amica Insurance. This rating has improved by 11% over the last 12 months.

How satisfied are employees working at Amica Insurance?

74% of Amica Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Amica Insurance 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Amica Insurance?

Customer Service Representative (63) , Account Representative (49) , Claims Adjuster (40) , Account Manager (35) , Associate Account Representative (27) , Sales Representative (20) , Claims Representative (17) , Customer Service Representative (CSR) (15) , Associate Customer Service Representative (12) , Senior Account Manager (12) , Adjuster (11) , Sales Associate (11) , Associate Sales Representative (10) , Customer Care Representative (8) , Intern (7)

What are the pros of working at Amica Insurance according to real employee reviews?

"There are great benefits and admittedly it's hard to remember them all in order to take advantage." ((in 201 reviews)); "Atmosphere and people are great." ((in 70 reviews)); "Coworkers are great and makes the day go by fast." ((in 40 reviews)); "Good work life balance in here" ((in 36 reviews)); "Solid company with excellent reputation and training." ((in 36 reviews))

What are the cons of working at Amica Insurance according to real employee reviews?

"Poor management; No upward movement available; behind the industry in products." ((in 48 reviews)); "Low pay and busy work mostly" ((in 41 reviews)); "Account managers have begged for years to be paid for 40 hours like other underwriters within the industry but to no avail." ((in 30 reviews)); "A good example of this is work from home which is currently at one day a week because upper management believes employees need to be in the office to sustain our "culture"." ((in 23 reviews)); "Bad upper management." ((in 19 reviews))

What are employees saying about Amica Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Amica Insurance layoffs and their outlook for job security at Amica Insurance in 2026.

What are the top reviewed Amica Insurance locations?

Lincoln , Providence , Houston , Austin , Raynham , Frisco , Denver , Phoenix , Atlanta , Spokane Valley , Orlando , Westborough , Raleigh , Henderson , Sugar Land , Costa Mesa , Boston , Columbia , Rochester , East Hartford , Glastonbury , Spokane , Lake Oswego , Greenville , Duluth , Albany , Fairport , Concord , Hartford , Liberty Lake

Amica Insurance reviews

3.9

74% would recommend to a friend

(1,025 total reviews)

Edmund (Ted) Shallcross III

81% approve of CEO

75% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.1

Compensation and benefits

4.0

Culture & values

3.9

Work/Life balance

3.9

Senior management

3.8

Career opportunities

Amica Insurance has an employee rating of 3.9 out of 5 stars, based on 1,025 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amica Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

2.0

Dec 2, 2022

This is an old boy’s club and I don’t think it will ever change.

Marketing

Recommend

CEO approval

Business Outlook

Pros

The healthcare benefits are amazing.

Cons

Are you an effective worker who is able to finish all of your work and then some during your regularly scheduled hours? Don’t think this will be celebrated - you will be asked why you don’t work more hours or send emails outside of your scheduled working hours. Do you enjoy meeting goals set by your manager? Too bad - the goal posts will change once you meet them so you will never actually meet them and you will be chastised accordingly (even when you have documentation of the original goals). Do you like promoting regularly? That’s great if you’re a white male, suck up, or able to move every year. Instead you’ll hear regularly throughout your career that you are amazing and they wish they could promote you - in fact you’re already working at the next level - but there’s just not the ability to promote. Do you enjoy improving work flows and processes to help everyone work more efficiently? People who push against the status quo do not succeed here. You need to be a yes man to move up. Don’t believe all of the recent positive reviews. I’d bet that the company rewarded employees to write them instead of actually fixing the problems in the company.

Amica Insurance Response

3y

Thank you for your review. We’re sorry to hear you feel this way about your time at Amica. We’re an equal opportunity employer and are committed to an inclusive workplace. We post for positions internally and review our career lattices regularly to ensure that there are opportunities for advancement for our employees . We’re always looking for honest and open feedback about employees’ specific experiences with the company, and we do not reward those who leave positive reviews. We’d like the opportunity to discuss your experience with you in more detail as well. Please email us at employeefeedback@amica.com so we can learn more about the comments you shared. Thank you again.

1.0

Dec 1, 2022

Nothing Special

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

It is hard to get fired

Cons

It is hard to get fired, so you end up with a lot of passengers and low performers

Amica Insurance Response

3y

Thank you for your review. We’d like the opportunity to better understand some of the concerns that you shared. Could you please email us at employeefeedback@amica.com so we can learn more about your experience? Thank you.

2.0

Nov 30, 2022

Burnout City

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

From the perspective of a former employee who worked here for years, this is my honest review. Benefits - Average to a little above average in comparison to other companies in the same industry if you have a family. The Work - Plentiful and interesting. No shortage of work anywhere in sight which makes the day go by very quickly. Lots of opportunity to pick up skills to add to a resume. Direct Management - Generally good with some going above and beyond for employees who report to them directly.

Cons

Salary - Not what you'd expect after years of exceeding expectations on those yearly reviews you're given. I would even say that you should just try to complete the work that's assigned to you in the given day and then leave when you're supposed to. If you think you're going to make more money quicker if you do the most work, that will definitely not happen here. Senior Management - Specifically in regards to C-level executives, most seem to be way out of touch with what employees need and care about. You will get absolutely no support from them if you ask for help with just trying to keep up with the day to day. Self Development - Within regards to continuous learning opportunities for growth and development, there is simply no support (from anyone) to establish time to have employees learn new skills or to cross train. Staffing - Egregious to point where you no longer care about the work that you're doing or trying to complete it on time because you know that there's more work then people to do it.

Amica Insurance Response

3y

Thank you for taking the time to share honest feedback with regards to your personal experience. Although you’re no longer with the company, we’d welcome the opportunity to discuss your comments with you directly so we can learn more about what you’ve shared in your review. Could you please email us at employeefeedback@amica.com so we can get in touch? Thank you.

Viewing 319 - 321 of 1,025 Reviews

Jobs at Amica Insurance

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Amica Insurance

Amica Insurance reviews

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This is an old boy’s club and I don’t think it will ever change.

Nothing Special

Burnout City

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