Is Amica Insurance a good company to work for?

Amica Insurance has an overall rating of 3.9 out of 5, based on over 1,075 reviews left anonymously by employees. This rating has increased by 10% over the last 12 months. 74% of employees would recommend working at Amica Insurance to a friend and 75% have a positive outlook for the business. The best reviews about Amica Insurance have been left by employees working as Senior Account Manager , Associate Sales Representative and Associate Customer Service Representative .

Does Amica Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Amica Insurance employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Amica Insurance. This rating has improved by 11% over the last 12 months.

How satisfied are employees working at Amica Insurance?

74% of Amica Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Amica Insurance 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Amica Insurance?

Customer Service Representative (63) , Account Representative (49) , Claims Adjuster (40) , Account Manager (35) , Associate Account Representative (27) , Sales Representative (20) , Claims Representative (17) , Customer Service Representative (CSR) (15) , Associate Customer Service Representative (12) , Senior Account Manager (12) , Adjuster (11) , Sales Associate (11) , Associate Sales Representative (10) , Customer Care Representative (8) , Intern (7)

What are the pros of working at Amica Insurance according to real employee reviews?

"There are great benefits and admittedly it's hard to remember them all in order to take advantage." ((in 201 reviews)); "Atmosphere and people are great." ((in 70 reviews)); "Coworkers are great and makes the day go by fast." ((in 40 reviews)); "Good work life balance in here" ((in 36 reviews)); "Solid company with excellent reputation and training." ((in 36 reviews))

What are the cons of working at Amica Insurance according to real employee reviews?

"Poor management; No upward movement available; behind the industry in products." ((in 48 reviews)); "Low pay and busy work mostly" ((in 41 reviews)); "Account managers have begged for years to be paid for 40 hours like other underwriters within the industry but to no avail." ((in 30 reviews)); "A good example of this is work from home which is currently at one day a week because upper management believes employees need to be in the office to sustain our "culture"." ((in 23 reviews)); "Bad upper management." ((in 19 reviews))

What are employees saying about Amica Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Amica Insurance layoffs and their outlook for job security at Amica Insurance in 2026.

What are the top reviewed Amica Insurance locations?

Lincoln , Providence , Houston , Austin , Raynham , Frisco , Denver , Phoenix , Atlanta , Spokane Valley , Orlando , Westborough , Raleigh , Henderson , Sugar Land , Costa Mesa , Boston , Columbia , Rochester , East Hartford , Glastonbury , Spokane , Lake Oswego , Greenville , Duluth , Albany , Fairport , Concord , Hartford , Liberty Lake

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Amica Insurance

Amica Insurance reviews

3.9

74% would recommend to a friend

(1,025 total reviews)

Edmund (Ted) Shallcross III

81% approve of CEO

75% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.1

Compensation and benefits

4.0

Culture & values

3.9

Work/Life balance

3.9

Senior management

3.8

Career opportunities

Amica Insurance has an employee rating of 3.9 out of 5 stars, based on 1,025 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amica Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Nov 30, 2022

Very transparent, team oriented

Associate sales rep

Recommend

CEO approval

Business Outlook

Pros

Quality co-workers, team players, challenging

Cons

Phone Center primarily, follow up activities in between phone calls, must be good with time management and multi-tasking

Amica Insurance Response

Thank you for the five-star review and recommendation! We appreciate your feedback about your co-workers and the challenging work you engage with. If you’d like to discuss any of your comments with us in greater detail, please email us at employeefeedback@amica.com so we can learn more. Thank you again!

1.0

Nov 28, 2022

Horrible company

Account representative

Recommend

CEO approval

Business Outlook

Pros

In house training was a benefit.

Cons

Horrible management. No communication between manager and employee.

Amica Insurance Response

Thank you for your review and feedback. We’re sorry to hear you feel this way, and we’d like the opportunity to learn more about your comments. Could you please email us at employeefeedback@amica.com so we can discuss your review with you? Thank you again.

1.0

Nov 16, 2022

Stressful and Miserable experience

Software developer

Recommend

CEO approval

Business Outlook

Pros

Some great people Benefits Cookouts

Cons

If you are a high performer, run. You will be asked to save the day on last minute items because underachievers dropped the ball, then you will be thrown under the bus by middle management as the one who caused the issue or delay. You will get overworked and watch as the underachievers get ahead of you because you're being blamed for their failures. IT Department laid off all the best managers who defended their employees so that they could return to the old system of having managers who treated them poorly.

Amica Insurance Response

Thank you for you review. We’re sorry to hear that you don’t recommend Amica after your time here. We truly do value the feedback we receive from our employees, and we’d like the opportunity to get in touch with you to learn more about your experience. Could you please email us at employeefeedback@amica.com so we can hear from you directly? Thank you.

Viewing 322 - 324 of 1,025 Reviews

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