Amica Insurance reviews

3.9

74% would recommend to a friend

(1,022 total reviews)
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Edmund (Ted) Shallcross III

81% approve of CEO

75% positive business outlook

Amica Insurance has an employee rating of 3.9 out of 5 stars, based on 1,022 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amica Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews
4.0
Nov 22, 2025

Insurance

Recommend
CEO approval
Business Outlook

Pros

Good salary & benefits: health insurance, life insurance, short and long term disability

Cons

Top heavy claims review management. Field offices have limited authority so jumping through hoops for claims strategy and settlement funds is frustrating.

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Amica Insurance Response
6mo
We greatly appreciate you taking the time to share this feedback with us on Glassdoor. We’re glad to hear this about our compensation and benefits package! Please know that we’re always listening and we would love the opportunity to learn more about your experience. If you’re interested, could you email us at employeefeedback@amica.com? Thank you!
5.0
Nov 19, 2025

Great

Recommend
CEO approval
Business Outlook

Pros

Great company to work for. They care deeply about their employees and growth within the company. Great benefits, and they do the most to ensure you are developing professionally.

Cons

Not much to say that is bad. More consistency on procedures throughout the offices maybe.

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Amica Insurance Response
6mo
Thank you for the five-star review and recommendation! We really appreciate hearing comments like this about benefits, company culture, and opportunities for professional growth. If you ever have additional feedback you’d like to share with us directly, don’t hesitate to email us at employeefeedback@amica.com. Thank you again!
2.0
Nov 6, 2025

Declining company values

Recommend
CEO approval
Business Outlook

Pros

-Great benefits at first. Then the company slowly started to pinch away at benefits overtime to where it’s now bare minimum. But you, as an employee, don’t feel it too much due to how slow they’re removing it until you realize how much more you’re paying out of pocket. -remote work at first. Mostly due to the pandemic. Now the company is slowing making people return to the office

Cons

- company culture is toxic. All the way up to the executive board. The office feels like high school part 2. Miserable people, including supervisors and management, projecting their insecurities, making a normal job much worse. This is the type of job where you have to fake it to make it. Because there is no genuine people. They all play the game to survive. Promotions come from personality not skillset. If you don’t play the game, you get the insecurity projections and the work will increase due to the pettiness of supervisors and management.

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Amica Insurance Response
6mo
We’re sorry to hear you feel this way about your experience at Amica, and we’re concerned about some of the comments you shared regarding our company culture. We would greatly appreciate the opportunity to look into this and learn more about your feedback. Could you please email us at employeefeedback@amica.com so we can learn more about your comments? Thank you.
Viewing 37 - 39 of 1,022 Reviews

Glassdoor has 1,072 Amica Insurance reviews submitted anonymously by Amica Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Amica Insurance is right for you.