Is Amica Insurance a good company to work for?

Amica Insurance has an overall rating of 3.9 out of 5, based on over 1,075 reviews left anonymously by employees. This rating has increased by 10% over the last 12 months. 74% of employees would recommend working at Amica Insurance to a friend and 75% have a positive outlook for the business. The best reviews about Amica Insurance have been left by employees working as Senior Account Manager , Associate Sales Representative and Associate Customer Service Representative .

Does Amica Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Amica Insurance employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Amica Insurance. This rating has improved by 11% over the last 12 months.

How satisfied are employees working at Amica Insurance?

74% of Amica Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Amica Insurance 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Amica Insurance?

Customer Service Representative (63) , Account Representative (49) , Claims Adjuster (40) , Account Manager (35) , Associate Account Representative (27) , Sales Representative (20) , Claims Representative (17) , Customer Service Representative (CSR) (15) , Associate Customer Service Representative (12) , Senior Account Manager (12) , Adjuster (11) , Sales Associate (11) , Associate Sales Representative (10) , Customer Care Representative (8) , Intern (7)

What are the pros of working at Amica Insurance according to real employee reviews?

"There are great benefits and admittedly it's hard to remember them all in order to take advantage." ((in 201 reviews)); "Atmosphere and people are great." ((in 70 reviews)); "Coworkers are great and makes the day go by fast." ((in 40 reviews)); "Good work life balance in here" ((in 36 reviews)); "Solid company with excellent reputation and training." ((in 36 reviews))

What are the cons of working at Amica Insurance according to real employee reviews?

"Poor management; No upward movement available; behind the industry in products." ((in 48 reviews)); "Low pay and busy work mostly" ((in 41 reviews)); "Account managers have begged for years to be paid for 40 hours like other underwriters within the industry but to no avail." ((in 30 reviews)); "A good example of this is work from home which is currently at one day a week because upper management believes employees need to be in the office to sustain our "culture"." ((in 23 reviews)); "Bad upper management." ((in 19 reviews))

What are employees saying about Amica Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Amica Insurance layoffs and their outlook for job security at Amica Insurance in 2026.

What are the top reviewed Amica Insurance locations?

Lincoln , Providence , Houston , Austin , Raynham , Frisco , Denver , Phoenix , Atlanta , Spokane Valley , Orlando , Westborough , Raleigh , Henderson , Sugar Land , Costa Mesa , Boston , Columbia , Rochester , East Hartford , Glastonbury , Spokane , Lake Oswego , Greenville , Duluth , Albany , Fairport , Concord , Hartford , Liberty Lake

Amica Insurance reviews

3.9

74% would recommend to a friend

(1,025 total reviews)

Edmund (Ted) Shallcross III

81% approve of CEO

75% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.1

Compensation and benefits

4.0

Culture & values

3.9

Work/Life balance

3.9

Senior management

3.8

Career opportunities

Amica Insurance has an employee rating of 3.9 out of 5 stars, based on 1,025 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amica Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Sep 20, 2018

owner

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

great place she work heard

Cons

nothing clean upliefting warm great ppl

Amica Insurance Response

7y

Thank you for your review! We appreciate your recommendation, and we’re glad to hear that you had a great experience working at Amica.

4.0

Sep 3, 2018

Quit Job

Associate customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great Benefits Most coworkers are helpful Training is well done

Cons

Horrible Management - They hire managers based on degrees alone. 90% of the time the person hired has a degree in something not insurance related and ends up knowing nothing. They spend their time browsing the internet and refusing to help. Really the only reason I left this job.

Amica Insurance Response

7y

Thank you for your review and feedback. We appreciate your comments about our training and the teamwork here. Please know that we work hard in these areas to ensure that our employees feel supported and connected to a team. In regards to your comments about degree requirements – some of our Future Leaders Program positions also accept related insurance experience at Amica in lieu of a degree. In order to better understand your concerns about management and discuss the rest of your review, we’d appreciate the opportunity to speak with you directly. If you’re interested, please email us at employeefeedback@amica.com so we can get in touch. Thank you.

4.0

Aug 28, 2018

Life Insurance Sales Representative

Life insurance sales representative

Recommend

CEO approval

Business Outlook

Pros

I have worked for Amica Life for 3 years. The pay is good; a base pay is given with bonuses paying about 40%+ of your total pay. Sales targets are manageable and the supervisors are amazing. This is the entry level job you get so that you can get promoted into other parts of the company for a long term career.

Cons

To get a promotion into another part of the company, plan to work this job 2+ years, so come in loving sales. You will feel like it's a rat race to get bonuses, which sometimes just don't pay what you were hoping for. You will make decent money here, but don't expect six figures.

Amica Insurance Response

7y

Thank you for your review and recommendation for our company as well as the feedback you provided regarding promotions and pay. Regarding your comments about compensation – we regularly review market data to ensure that our total rewards package is competitive in the industry, creating a balance between pay and benefits. Also, please know that while your promotional eligibility is not hindered if you stay within a department, some of our departments do have a minimum service expectation before you post out. If you’d like to speak with us about your review or concerns in further detail, please feel free to reach out to us at employeefeedback@amica.com as we’d be happy to have someone get in touch with you to discuss. Thank you.

Viewing 757 - 759 of 1,025 Reviews

Jobs at Amica Insurance

Associate Customer Care Representative

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Associate Customer Care Representative

Amica Insurance

Amica Insurance reviews

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owner

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Life Insurance Sales Representative

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