Amplifon reviews

3.7

71% would recommend to a friend

(373 total reviews)

Enrico Vita

74% approve of CEO

60% positive business outlook

Amplifon has an employee rating of 3.7 out of 5 stars, based on 373 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amplifon employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

373 reviews
1.0
Jan 2, 2019
Recommend
CEO approval
Business Outlook

Pros

There are actually some good staff members employees there which is surprising bearing in mind the rotten culture and general negative background.

Cons

Management is very unsupportive, some are bullies, they run the business mainly on micro management and fear using KPIs and constantly moving goalposts as a way to manipulate staff . Treat staff in some truly horrible ways. Uncaring, unrealistic. Some staff have been driven out of the company or have to go through ordeals due to threats to egos. Management turn a blind eye or help keep the pressure on. The confusion is kept going with the constant changing of focus. managers pressurise staff. Not nice and it has broken many good people. Terrible support from the support office in Manchester. Mainly just there to ‘keep staff in line’. There is a blame culture that operates that just goes completely unchecked, it is accepted, nobody likes to take responsibility for anything. New ideas are frowned upon. Different ways of working, perhaps smarter ways are not encouraged, infact actively discouraged, especially if somebody ‘outside of the corporate clique’ would receive credit, that would not be allowed to happen, even if the outcome were of great benefit. Quite a negative environment overall and one best avoided if possible. Good ideas are generally stolen by management, then repackaged without any credit to the original staff. Schoolyard group mentality with teachers pets. Not a healthy place to be. Subjective appraisal scheme linked to salary review with sliding scale salaries that can go up or down, poor job security. Management are generally closed minded.

2.0
Dec 14, 2018

Strategic Account Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Strong people and team environment

Cons

Unrealistic budget, lack of tools, no strong internal process

avatar
Amplifon Response
7y
WOW... that is a bad feedback all around. As your CEO, I take this negative feedback to heart; especially, as you also 'disapprove of the CEO' which indicates that even the roadmap we have put in place to adress many (in fact: ALL) of of your critique, is not recognized (by you). I am sorry to see that we lost you - as 'a former employee' - most likely, given our "unrealistic expectations, lack of support and unclarity in our internal processes". The truth is, I cannot fully disagree with you. We do, indeed, still lack some critical tools and processes, to be the 'oiled machine' we aspire to be. We are a fast growing company and we - indeed - need to make sure we grow our infrastructure (structure) and ecosysten (systems) at the same speed, to allow everyone can do their jobs effectively. That said, we are continuing to hire and we are spending - literally - millions (!) in our 2-year IT roadmap, to ensure we get the required capeabilities in place and we get liberated by the burden of excessive manual (vs automated) work, at times. So, I guess, what I am saying: I do not disagree with your cons (except for the 'unrealistic budget', as budgets are ALWAYS a stretch and we reward very well for achievement and / or overdelivery) but I am a little disappointed you are not recognizing the extraordinary effort and resources we are putting into strengthening our tools and processes; which, by the nature of the beast, takes some time... but, the timings are clear: by 2020, we have moved to a new ERP (Oracle), a new & integrated BI platform (PowerBI) etc. In closing, it is true: for the next 1-2 years, people thrive at AMPLIFON, who can deal with ambiguity and big change as we continue to grow fast and build the fundamentals of moving from a mid-sized to a big company. As our new HR Director said, after having been with us for a few weeks: "We are big in numbers & in terms of ambition, whilst still being a startup at heart and in our infrasructure."
Viewing 325 - 327 of 373 Reviews

Glassdoor has 749 Amplifon reviews submitted anonymously by Amplifon employees. Read employee reviews and ratings on Glassdoor to decide if Amplifon is right for you.