Amtrak reviews

3.6

70% would recommend to a friend

(1,273 total reviews)

Stephen Gardner

68% approve of CEO

58% positive business outlook

Amtrak has an employee rating of 3.6 out of 5 stars, based on 1,273 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amtrak employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

1K reviews
4.0
Aug 2, 2012
Recommend
CEO approval
Business Outlook

Pros

Decent pay, excellent benefits, get paid to travel. Great iconversation starter at functions.

Cons

No home life, on-call 24/7, management can be inept sometimes. Can be called with only 2 hours advance notice, so be ready to work NOW.

2.0
May 24, 2011
Recommend
CEO approval
Business Outlook

Pros

Pay and benefits are above industry standard for a high school educated position. Pass probation and you've got a job pretty much forever, should you want it, or them you. Retirement is good, but you pay into it with a higher payroll tax than non railroad employment.

Cons

Ambition is not a requirement to succeed there. As long as you just do the little you are required to do, and don't try to do more than anybody else to prove yourself, you'll be fine and not be seen as a nonconformer (and suffer from that). Don't "rock the boat" (train) with innovative suggestions that might require change from the status "stagnant" quo. Management makes very little effort to appreciate a subordinates work, and is not interested in anything but the status quo...even though officially the company has never operated at a profit level. Why should it, its taxpayer subsidized.

1.0
Jun 12, 2008
Recommend
CEO approval
Business Outlook

Pros

national seniority, you're able to relocate if your seniority can hold at a particulal location, every day it is a different challenge. It is definitely not a boring job.

Cons

lack of competence at all management levels especially upper management, the company is funded by congress so you never know if your job is going to be cut by congress or not. I guess the security of having your job the next year is a little on the risky job. Also, in this profession the whole crew is held accountable. If one of the other crewmembers violates a rule everybody on the crew is held accountable

Viewing 313 - 315 of 1,273 Reviews

Glassdoor has 1,482 Amtrak reviews submitted anonymously by Amtrak employees. Read employee reviews and ratings on Glassdoor to decide if Amtrak is right for you.