Amtrak reviews

3.6

70% would recommend to a friend

(1,273 total reviews)

Stephen Gardner

68% approve of CEO

58% positive business outlook

Amtrak has an employee rating of 3.6 out of 5 stars, based on 1,273 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amtrak employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

1K reviews
1.0
May 14, 2026

Worst Company Ever!!!

Recommend
CEO approval
Business Outlook

Pros

Great friends and Travel with plenty to see

Cons

The culture is horrible it’s a very demeaning please. They will fire you for anything. Harassment amongst employees and by management to their employees Is extremely high. I have a MBA degree and I still can not move above the customer service level. I’m a union member and you have to pay union dues to work a non management position. The union Reps work for Amtrak to so there is a conflict of interest. The union is TCU in which they defend the company 100x harder than they do their members. TCU is not organized very well. The pay is fairly well but after union dues in medical and taxes are withdrawn your net income makes it look like you are making at least 15 to 17 an hr. As far as Work culture at Amtrak it is fueled by many rumors and those rumors are more affluent then your resume .

3.0
Feb 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to utilize your skills and to learn new ones. If you are a part of the right team, can really be a great place to grow.

Cons

Expected to work late nights to meet tight deadlines. The culture does not foster work-life balance. Burnout was real!

4.0
Dec 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Working with smart, hardworking people where teams actually care about the work. Good work life balance.

Cons

Team dependent. Some teams care about their work, others not so much. Pay scale is average to above average for position and location.

Viewing 316 - 318 of 1,273 Reviews

Glassdoor has 1,482 Amtrak reviews submitted anonymously by Amtrak employees. Read employee reviews and ratings on Glassdoor to decide if Amtrak is right for you.