Amtrak reviews

3.6

70% would recommend to a friend

(1,273 total reviews)

Stephen Gardner

68% approve of CEO

58% positive business outlook

Amtrak has an employee rating of 3.6 out of 5 stars, based on 1,273 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amtrak employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

1K reviews
4.0
Oct 29, 2022
Recommend
CEO approval
Business Outlook

Pros

IIJA funding for new projects has re-energized mission driven workforce. People at Amtrak are supportive and nice to work with. People like to see others succeed and grow their careers. Corporate values implemented several years back are sticking and have been the driving force of positive culture change.

Cons

Sometimes extremely slow decision making by senior leaders across the org. While the organization says they like to empower managers and leaders, the organization cycles through empowering managers to make decisions and then reverts back to executives needing to make decisions which can slow the entire process down. Post-COVID work environment has gotten a bit crazy - everyone is in back to back meetings, all meetings run over, and employees need to be careful of burnout. Growing pains to support rapid pace of hiring for IIJA projects and support.

1.0
Oct 28, 2022
Recommend
CEO approval
Business Outlook

Pros

It’s a job and not a very good one.

Cons

Out dated work agreements that that don’t offer any protection for relief days or scheduled time off. And a labor relations department that acts like the money is coming out of their own pockets. The only thing Amtrak is good at is shooting themselves in both feet when it comes to how they treat their employees. If you’re smart don’t come anywhere near Amtrak!

4.0
Oct 20, 2022

general overview

Recommend
CEO approval
Business Outlook

Pros

Remote working, good work-life balance, teamwork spirit

Cons

management sometimes is pushy and becomes a bit stressful to achieve goals.

Viewing 373 - 375 of 1,273 Reviews

Glassdoor has 1,482 Amtrak reviews submitted anonymously by Amtrak employees. Read employee reviews and ratings on Glassdoor to decide if Amtrak is right for you.