Ancestry reviews

3.5

52% would recommend to a friend

(785 total reviews)
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Howard Hochhauser

80% approve of CEO

54% positive business outlook

Ancestry has an employee rating of 3.5 out of 5 stars, based on 785 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ancestry employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

785 reviews
3.0
Jun 28, 2018

Morale has gone down hill

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Really good and meaningful product

Cons

Lots of management politics, new executive team are not great leaders, they are only after their own personal gains

2.0
Jun 26, 2018

10+ Years at Ancestry and this is the worst I've seen it

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Margo joined the company recently as the CEO and within her first 2 weeks was able to sense that things were a bit tense. Since that time, she has been meeting with groups of employees to gather feedback on their experiences and why there is so much dissatisfaction. She is working on a plan, with the rest of leadership, to work towards regaining employee trust and bringing back a culture that makes people want to stick around. Ancestry is currently reviewing all employees, including contributions, skills, performance, as well as pay. The rumor is that they are looking to increase pay to be competitive with other companies in the same area, in the hopes that people will stop leaving for other employment opportunities. I fear this may be too little, too late however. The services that Ancestry provides are invaluable and have changed many lives, we constantly hear stories from grateful customers. This is why I have stayed on for so long and why I'd previously planned to stay indefinitely - that now depends on how leadership decides to address the current state of the employees.

Cons

With the exception of Margo, remaining leadership has been shocked and confused at the results of the most recent employee survey. How so many in leadership can be so disconnected from the people the "lead", I will never understand. All you have to do is walk through the building and you can feel the dissatisfaction. The changes that have come over the last 15-18 months have changed the company so drastically, that it will be years before it recovers. The changes have affected employees satisfaction and enjoyment of working at Ancestry to the degree that people are leaving in droves - Ancestry is bleeding people, so much so that many teams are shorthanded which in turn, is affect not only the quality of work, but the quantity.

5.0
Jun 15, 2018
Recommend
CEO approval
Business Outlook

Pros

With the addition of Margo as our CEO and after our last all-hands meeting, I'm seeing the desire and can feel the intent to ensure every concern and fear is eliminated. I know with growth spurts (which Ancestry has been experiencing) the ground employees are familiar with can feel unstable. All employees had an opportunity to share confidential feedback. In our all-hands meeting, all concerns were addressed and then it was communicated that a plan will be put in place to ensure we correct all negative impacts the employees feel. I appreciate hearing from the CEO level, first of all an apology for how these changes have felt and then a confirmation that we want to be better than this and do want to put our employees first so we can continue to deliver the passion we all have for the product we produce. I feel thankful to be with an organization where we create a product so full of purpose and connection. I've heard and read reviews from current employees and it makes my heart sad; however, I'm feeling and believe there will be much improvement in the next year and years to come. I believe it's a great time to be a part of a company who has the correct intent and purpose behind our people and our product. Cheers to people and leaders who care!

Cons

There is a lot of work to be done, this last year has been hard on a lot of our valuable employees who have been the core creators of who we are. For those who left when it was scary, I worry the grass will not be more green and regret could come into play. Even with our rocky-road this last year, our product's purpose is still a great reason to be a part of Ancestry. The con here, is people jumping ship creates more work for those who of us who still believe and stick it out through the rough times. I want to say "thank you" to all those employees who have stayed with Ancestry (including me) and believe we are everything I know we are and will be in the future!

Viewing 505 - 507 of 785 Reviews

Glassdoor has 909 Ancestry reviews submitted anonymously by Ancestry employees. Read employee reviews and ratings on Glassdoor to decide if Ancestry is right for you.