Ancestry reviews

3.5

52% would recommend to a friend

(785 total reviews)
avatar

Howard Hochhauser

80% approve of CEO

54% positive business outlook

Ancestry has an employee rating of 3.5 out of 5 stars, based on 785 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ancestry employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

785 reviews
1.0
Apr 18, 2018

Used to be great, new management ruined it...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Awesome product (Family History and DNA) - Lots of very talented people - Nice offices

Cons

- Lack of autonomy: you need permission for everything you do from executives who do not understand (nor do they care to) the product. They will tell you that you have the freedom to propose ideas but in the end they push their own ideas so don't waste your time. - Arrogant executives from San Francisco who think they are amazing but are just corporate puppets who were good at the corporate growth game. - Bullying from some executives in the Product and technology org: if you are not part of their "Circle of trust"(meaning you got hired by them), you should not expect any career growth. Worse, whatever you do is not good enough and they will burn you out. - Culture has gone downhill with new management - Career growth - Pay

3.0
Apr 13, 2018

Great Product, poor management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The product is amazing! DNA and family history has done incredible things for its customers and it’s awesome stuff to work on.

Cons

The company culture has taken a real shift for the worse. Management clearly has their eyes on the value of their stock, not the employees not customers.

2.0
Apr 12, 2018
Recommend
CEO approval
Business Outlook

Pros

Nice co-workers, free breakfast, free lunch once a week. A lot of feedback from managers so you know how you're doing.

Cons

They don't say it when they hire but it's a call center. You'll be taking calls 8 hours a day, often back-to-back, a lot of them demanding and not always too nice. A lot of people left when I was there as it wasnt worth it. There were a lot of technical problems on the page and on the work computers/systems, far more than any other company I worked for had.

Viewing 532 - 534 of 785 Reviews

Glassdoor has 909 Ancestry reviews submitted anonymously by Ancestry employees. Read employee reviews and ratings on Glassdoor to decide if Ancestry is right for you.