Ancestry reviews

3.5

52% would recommend to a friend

(786 total reviews)
avatar

Howard Hochhauser

80% approve of CEO

54% positive business outlook

Ancestry has an employee rating of 3.5 out of 5 stars, based on 786 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ancestry employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

786 reviews
1.0
Jul 9, 2018
Recommend
CEO approval
Business Outlook

Pros

- Good work / life balance - Laid back culture - Nice people to work with

Cons

Where to start... - Company has no idea what it wants to be or do. Lack of identity. - New management doesn't understand the product, or customers. - New management only cares to chase the quick buck of DNA sales, doesn't seem to know how this company got to be what it is today. - Private investors call the shots. - There's absolutely no way to grow in this company. Higher positions are all new hires. - No equity in the company, yet they wonder why people are leaving in masses without caring what they leave behind. - Management pretends to listen to employees, then dictates what the "solutions" will be, completely ignoring what the employees suggested. - Lack of company identity = lack of direction. There's always a new shiny toy to chase, yet it rarely matters to customers. - Us vs Them mentality throughout the entire organization, usually fueled by new management that only cares about their personal agenda. - Large layoffs without proper explanation, so you might be next!

1.0
Aug 1, 2018

RUN AWAY

Recommend
CEO approval
Business Outlook

Pros

-You can quit. You can walk away from the job and find the job you deserve. - You can learn that your losing your job on social media.

Cons

Ancestry as a company likes to brag they made over a BILLION dollars in revenue last year. However they can’t seem to share any of that revenue with their employees. Earlier this year (2018) Ancestry let go of 50+ employees at our corporate office. Just this month they announced they are closing the call center. Don’t worry though- their press release in the newspaper states that it only affects “less than 100 people”. It’s not like those “less than 100 people” have families or house payments or anything. Ancestry doesn’t care about delivering a functional website or app, they are worried about how much money you’ll spend on an AncestryDNA kit. Ancestry “releases” each new feature in “BETA testing” that way when members are complaining for over 3 years that their DNA Circles aren’t working- you can explain it’s a “BETA feature” so the development team is “still working on Improving the feature.”

3.0
Apr 13, 2018

Great Product, poor management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The product is amazing! DNA and family history has done incredible things for its customers and it’s awesome stuff to work on.

Cons

The company culture has taken a real shift for the worse. Management clearly has their eyes on the value of their stock, not the employees not customers.

Viewing 13 - 15 of 786 Reviews

Glassdoor has 910 Ancestry reviews submitted anonymously by Ancestry employees. Read employee reviews and ratings on Glassdoor to decide if Ancestry is right for you.