Ancestry reviews

3.5

52% would recommend to a friend

(786 total reviews)
avatar

Howard Hochhauser

80% approve of CEO

54% positive business outlook

Ancestry has an employee rating of 3.5 out of 5 stars, based on 786 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ancestry employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

786 reviews
2.0
Mar 22, 2018

Soaring Profits, Diminishing Culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Ancestry is a unique product that provides meaningful value to millions of passionate customers. Provides excellent benefits package & good pay. Well known brand - you make friends instantly when you tell them you work for Ancestry.

Cons

- Most employees in Utah office/most Exec/VPs are in San Francisco - Desire to expand customer base larger than appetite to maintain and improve exiting product with many problems - Leadership instability and turnover causes fear and anxiety for staff - Lots of discussion about company's financial success, but management overlooks or downplays issues with employee happiness. - Customers losing trust in Ancestry due to quality issues, and inability to address ongoing problems with product (bugs, unreliability, etc)

4.0
Dec 7, 2017
Recommend
CEO approval
Business Outlook

Pros

Great product and industry leader in the Family History Space. Industry leader in consumer genomics. Work-life balance is good. Pay is good, benefits are excellent.

Cons

Company-wide initiatives clobber the ability for team members to feel involved in the software process. Initiatives are handed down and expected to be delivered. Now. Work-life balance seems to be changing. Huge disconnect between the product and development groups despite being led by the same executive. Many hires (especially management) are coming from outside the company rather than promoting from within.

3.0
Mar 14, 2016

Meh

Recommend
CEO approval
Business Outlook

Pros

Nice office. Nice perks. Nice snacks. Free lunches. People beyond nice.

Cons

Management is boys club. Product is focused on people of European origins so some racist comments do slip and goes unnoticed by most. Hard to get decisions from management. Lack of focus. Lack of process. Old time customers. Not a technology company though they think they are. People are too nice to provide real feedback.

Viewing 10 - 12 of 786 Reviews

Glassdoor has 910 Ancestry reviews submitted anonymously by Ancestry employees. Read employee reviews and ratings on Glassdoor to decide if Ancestry is right for you.