Is Ancestry a good company to work for?

Ancestry has an overall rating of 3.5 out of 5, based on over 909 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 52% of employees would recommend working at Ancestry to a friend and 54% have a positive outlook for the business. The best reviews about Ancestry have been left by employees working as Software Engineer , Software Developer and Senior Software Engineer .

Does Ancestry pay their employees well?

According to anonymously submitted Glassdoor reviews, Ancestry employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Ancestry. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Ancestry?

52% of Ancestry employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ancestry 4.1 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Ancestry?

Senior Software Engineer (48) , Software Engineer (40) , Product Manager (22) , Customer Solutions Associate (19) , Customer Service Representative (18) , Manager (16) , Director (15) , Software Developer (13) , CSA - Customer Service Associate (12) , Customer Service Associate (12) , Intern (11) , Analyst (8) , Senior Product Manager (8) , Archival Digitization Specialist (7) , Principal Software Engineer (7)

What are the pros of working at Ancestry according to real employee reviews?

"Lots of knowledgable people and great benefits!" ((in 110 reviews)); "The benefits are great." ((in 90 reviews)); "Good work life balance and non" ((in 63 reviews)); "Culture was great and everyone felt like they could contribute to the overall mission of Ancestry.com" ((in 53 reviews)); "Great team to work with and I really enjoy working enviroment" ((in 21 reviews))

What are the cons of working at Ancestry according to real employee reviews?

"Pay is low" ((in 33 reviews)); "Lots of changes in Senior Leadership resulting in change management every year or two." ((in 26 reviews)); "Frequent layoffs when large projects are finished." ((in 22 reviews)); "Upper management not aligned with each other." ((in 21 reviews)); "Very bad managers" ((in 17 reviews))

What are employees saying about Ancestry layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Ancestry layoffs and their outlook for job security at Ancestry in 2026.

What are the top reviewed Ancestry locations?

Lehi , San Francisco , Provo , Salt Lake City , Orem , Atlanta , Lindon , Sandy , Los Angeles , South San Francisco , Boston , Utah , United States Coast Guard - Air Station Sacramento , Spanish Fork , Springville , West Jordan , Northbrook , Richmond , New York , Madison , Washington , Raleigh , Dallas , Houston , San Antonio , Indianapolis , Denver , Seattle , Philadelphia , California

Ancestry reviews

3.5

52% would recommend to a friend

(785 total reviews)

Howard Hochhauser

80% approve of CEO

54% positive business outlook

Ratings by category

4.1

Work/Life balance

3.5

Diversity & inclusion

3.4

Culture & values

3.3

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Ancestry has an employee rating of 3.5 out of 5 stars, based on 785 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ancestry employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

785 reviews

5.0

Mar 16, 2016

Great place to work!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Wonderful people, awesome perks - the culture here is definitely positive. Have found a lot of opportunities to learn and grow, both professionally and as a person.

Cons

It took a while to settle in and learn the ropes - it also takes a while to get major changes made, but it's to be expected with such a large company.

4.0

Feb 17, 2016

Worthwhile and satisfying consumer products with a few Org hiccups.

Senior product manager

Recommend

CEO approval

Business Outlook

Pros

Good work life balance. Passionate customers. Interesting and relatable product. New technology options like DNA. Good coworkers. Great Snacks and Beverages. Very nice office. Still a cube farm though.

Cons

Provo vs San Francisco issues. Some issues with management opacity and feeling like there's an 'insiders club' and everyone else.

1.0

Feb 7, 2016

Good company in theory

Document imaging specialist

Recommend

CEO approval

Business Outlook

Pros

great coworkers and camaraderie. That was about the only thing good about working there was how diverse and friendly everyone was.

Cons

upper management, wages, working conditions. Upper management was clueless about the way things were run in our office. They were EXTREMELY strict on all fronts. On top of that, the pay (when specified on the job announcement) was $12-$14 but when you are hired EVERYONE starts at $12 no matter what. In the 2 years I worked there I only gained .50 cent raise. That was TWO RAISES. And everyone got the same. There is no room to express your assets to the company to say why you deserve more. There is also VERY little room for growth. Management definitely plays favorites and there are few opportunities to rise through the ranks.

Viewing 217 - 219 of 785 Reviews

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Jobs at Ancestry

People Analytics Manager

Graduate Research Co-op, Population Genetics/Genomic Data Science

United States

View job

Genealogist Researcher (United States Mid-South, South)

Equity & Compensation Analyst

Ancestry

Ancestry reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great place to work!

Worthwhile and satisfying consumer products with a few Org hiccups.

Good company in theory

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