Ancestry reviews

3.5

52% would recommend to a friend

(785 total reviews)
avatar

Howard Hochhauser

80% approve of CEO

54% positive business outlook

Ancestry has an employee rating of 3.5 out of 5 stars, based on 785 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ancestry employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

785 reviews
3.0
Jun 21, 2022
Recommend
CEO approval
Business Outlook

Pros

The role could be interesting at times, helping members research family trees/DNA. In general most other staff members were very friendly - they hired well.

Cons

The role became very pressurised over the course of two years, pushing speed of calls/email replies, pushing sales, up selling etc. The focus originally was around customer service. Potential progression in the company was based on how fast you replied to emails as opposed to how many member issues you actually solved.

3.0
Jun 9, 2022

Cool

Recommend
CEO approval
Business Outlook

Pros

Environment suitable for personal growth

Cons

People might not be helpful

4.0
May 31, 2022

Stable

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Stable, solid subscription base all around

Cons

Struggle with innovation and turnover

Viewing 232 - 234 of 785 Reviews

Glassdoor has 909 Ancestry reviews submitted anonymously by Ancestry employees. Read employee reviews and ratings on Glassdoor to decide if Ancestry is right for you.