Angi Client Success Manager reviews

Don’t feel valued by management company. Shady sales tactics your held accountable for. Not a lot of growth opportunities. Be okay with being a number.

Extremely high turnover in a department, up until 6 months ago, rarely lost anyone! Over 20 people since the president announced a $15K pay cut to base salaries bringing Senior reps to $40K and CS II reps to $30K. There is little to no chance in bonusing, the people who DO bonus do so because they work the system by withholding cancels and kicking the can down the road. The company steals from its employees. Every time CS reps found ways to make something, senior leadership came back with yet another change to the comp and saying they wanted to pay only the top performers. The president even told a group of them that he wants to get to a head count and eluded to only the bottom performers are the ones leaving (this is completely false! There has been a LOT of tenured people who have left). It’s the antithesis of Disney Land - this place is the most miserable place on earth. I don’t believe the department will be around much longer. The majority of managers do not have the skill set to be managers and in most cases they rely on tenured reps to do their jobs for them which further means for those reps, even more work and no additional pay. Angie should take a long hard look at this company.... IAC, HomeAdvisor and Jeremy Stewart are destroying her and Bill Oesterle’s legacy in Indianapolis.