Angi Client Success Manager reviews

3.0

42% would recommend to a friend

(52 total reviews)
avatar

Jeff Kip

20% approve of CEO

15% positive business outlook

Client Success Manager employees have rated Angi with 3.0 out of 5 stars, based on 52 company reviews on Glassdoor. This indicates that most Client Success Manager professionals have an average working experience there. Angi is rated in line with the average (within 1 standard deviation) by Client Success Manager professionals compared to other employers within the Information Technology industry (3.6 stars).

Reviews by job title

52 reviews
1.0
Jan 23, 2020
Recommend
CEO approval
Business Outlook

Pros

- Coworkers are great. - Health benefits are fantastic. - Great downtown office.

Cons

- After changing what we bonus off of, as well as how our comp plan is structured, hitting goal has went from achievable to impossible. The department average is below 50% to goal. It’s worth mentioning what you’re compensated on is 80% - 90% out of your control. Your bonus is now on a three month rolling average, meaning one bad month creates a situation of not achieving a bonus for three months minimum. - This week they cut our base salary by $15,000 down to only $30,000. This is less than half of industry standard. With bonuses not obtainable, this once six figure job put you living below the poverty line overnight. - Not only is this causing (and after our salary cut will accelerate) turnover in our department, the accounts we manage has doubled since they refuse to backfill the positions of those who have left the company. This has led to an astronomical increase in workload. At our most recent meeting, leadership made us aware that they intend to increase the accounts we manage even further. As you can imagine, morale has never been this low. I would warn prospective job seekers to stay away, but with a $30,000 base and lack of hiring I don’t think my warning is necessary.

1.0
Jan 16, 2020
Recommend
CEO approval
Business Outlook

Pros

Health benefits, co workers

Cons

Workload, lack of pay, unachievable goals, corporate greed, managers, higher up leaders who do absolutely nothing for anyone but themselves, comp structure, expectations are unachievable, aggressive write up structure, the product

Viewing 37 - 39 of 52 Reviews

Glassdoor has 4,514 Angi reviews submitted anonymously by Angi employees. Read employee reviews and ratings on Glassdoor to decide if Angi is right for you.