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Angi

Engaged Employer

Angi Client Services Manager (CSM) reviews

3.9

72% would recommend to a friend

(9 total reviews)
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Jeff Kip

70% approve of CEO

71% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.4

Senior management

4.1

Culture & values

3.5

Work/Life balance

3.1

Compensation and benefits

1.5

Career opportunities

Ratings by demographic groups

Reviews by job title

9 reviews
5.0
Jun 4, 2025

Overall experience

Csm manager
Recommend
CEO approval
Business Outlook

Pros

- Nice job enviroment - Great scheduling - You don't work under so much pressure, because you control your numbers and the way you like to work the most. - Great platform to talk to - You're constantly learning about negotiation skills and how to mantain a professional profile. - Nice staff. - System tools are easy to navigate through. - There's plenty of time availability and you work on your own. - If you make a mistake, you'll be properly supported.

Cons

- Lack of follow up from the client - QA not in place for the Spanish department - Sometimes the updates are not given in real time.

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Angi Response
1y
We're thrilled to hear you value our culture and team environment and appreciate the feedback mentioned. This is something we will consider as we are continuously working to improve. Thank you for your review!
2.0
Oct 2, 2024

Terrible Product

Customer success manager (csm)
Recommend
CEO approval
Business Outlook

Pros

Remote work. *Sometimes* you may get a decent check

Cons

The product is barely functional and highly unpopular with both pros and members. Goals are often unreachable without prospecting upsell outside of your daily responsibilities. If you take a day off you will be set behind for a week due tot he workload. You will develop an anxiety problem working here.

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Angi Response
1y
Thank you for leaving a review, we are glad to hear that you are enjoying the remote work environment. We understand that there is always room to improve the overall experience and we continue to invest in putting the right teams in place to better our products and our customer experience. We recognize that roles can be challenging, which is why we aim to encourage our members and set them up for success with our extensive training and have had hundreds of employees who have had long, successful careers at Angi as a result. We thank you for all of your continuous contributions to Angi!
Viewing 1 - 3 of 9 Reviews
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