Angi reviews

Churn and burn environment. Required to make 150-200 calls a day to contractors and pressured to have around 3 hours of talk time. Most calls are to disconnected numbers, or they hang up on you as soon as up say you are with Home Advisor. Loud music plays all day. Required to get 8 approved sales within 12 week training period, if you do not make it you will be let go. Constant fear of getting in trouble and no work life balance. Everyone gets two breaks (10:15-10:30 and 3:15-3:30) and lunch is the same time (12-1). Little flexibility to even go to the bathroom outside of a scheduled break. Must provide a doctors note of taking a sick day. Training consists of a few days of classroom training and learning on the sales floor. When you talk with a contractor and think you can get them to close, a manager stands beside you and feeds lines into your ear while listening to your call to help wrangle in the sale. It is very difficult to do this and concentrate because of the loud music in the background and listening to both the contractor and manager at the same time. Unprofessional, managers and trainers will coach employees to lie in order to land a sale. Ultimately not a conducive environment for someone with a family and needing a consistent solid paycheck.

Used to be a great place to work. Flexibility, uncapped commissions, and a great culture made it awesome. Now, no commissions, no flexibility, and not a good place to work. Pay for most people in this position has been cut in half at least. Several of the programs they had for employees have been cut. There is no flexibility. Everything is scheduled out, one minute late, you will be written up. They will still expect you to stay hours late. The bait and switch is something they love to do. When they switch everything on you and demand things you didn't sign up for, you have to figure it out and they simply don't care. If you like feeling like you are in prison and being written up, this is the place for you!