Angi reviews

3.6

61% would recommend to a friend

(4,059 total reviews)
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Jeff Kip

64% approve of CEO

56% positive business outlook

Angi has an employee rating of 3.6 out of 5 stars, based on 4,059 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Angi employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

4K reviews
1.0
Nov 8, 2021
Recommend
CEO approval
Business Outlook

Pros

Good Medical Benefits, Nothing else. That is the only reason that anyone stays there.

Cons

They say anything to get a sale and I know this is true of most companies but nothing like this company. The higher-ups know all about it and separate their "Top Sales People" into their own area so that no one hears what they actually say to their customers. They call them on their cell phones so that the calls are not recorded and then they leave their customer service people to clean up after them. That is just the tip of the ice berg. The customers are allowed to say anything to you, threaten you, call you filthy names, and you are not even allowed to advise them it is not acceptable. They can talk about your mother, your child or threaten your life and you are supposed to say "I am soooo sorry that you feel that way? Then you just have to sit there and take it, and if you end the call due to the abuse it is an automatic walk you to the door no matter what offense. I worked there for 5 years and it was miserable. If you go to work there you better up your anti-depression meds and/or have no morals or values and just be okay with being treated like crap by the customers and your employer.

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Angi Response
4y
Thank you for taking the time to highlight the healthcare programs we offer! While we are glad you enjoyed those benefits, we are troubled by your overall experience while being part of our Customer Service team. We strive to create an environment where all of our employees know that their contributions are appreciated and do our best to create fairness and transparency within our teams. One of our newly created core values is All About Talent and we attribute our success to the amazing talent that works hard to position Angi as the home for all things home to both homeowners and service professionals. Our team does an incredible job of highlighting the many opportunities the Angi platform offers, and we understand that the nature of each calls may differ from the next. We are sorry you did not have a good experience, and wish you the best in your next role.
1.0
Sep 17, 2021
Recommend
CEO approval
Business Outlook

Pros

It's a job. As long as you realize you won't be there longer than 12 weeks == or what they call "Graduation." If you like sitting in front of a computer all day, attending endless zoom meetings for no reason, and making upwards of 400 calls a day (with lots of hang-ups) this is the place for you!

Cons

The base is $30K, the commission structure is confusing and shaky. You are "trained" for a month by a bunch of kids hopped up on coffee and an impossibly high amount of trainees who come and go faster than fruitflies. You are then set free to make hundreds and hundreds of calls to shaky leads provided by a company that prides itself on giving customers good leads. After 12 WEEKS if you don't make the requisite amount of sales you are not allowed to "graduate" and are out of a job. Those who "graduate" then get to continue selling within a commission structure that gets weirder and harder to accomplish with each passing week. It's hard to focus because the company wants you to participate in endless chatter while you are making the phone calls, sometimes about subjects that have nothing to do with work. It's all a distraction so the workers don't realize they are selling a product few people want. Further, employees are taught to use "dicey" sales tactics including telling people to go to the bank and deposit money into their debit accounts so they can pay for the service that day.

1.0
Aug 4, 2021
Recommend
CEO approval
Business Outlook

Pros

It used to at least be a fun place to work...

Cons

... but it isn't anymore. The new CEO is not a good person and would probably benefit from some sort of diagnosis.

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Angi Response
4y
It is great to hear you initially had a rewarding experience at Angi. We have made changes across our organization including across our technical teams as we focus squarely on our mission and providing value to our customers. It is unfortunate you do not share our excitement for what’s to come as we work to become the home for all things home while continuing to grow our brand. Change takes time and we are confident that our established vision for the future and new values will get us where we need to be in the months and years to come. Thank you for your time in leaving a review and we wish you the best on your next endeavor.
Viewing 181 - 183 of 4,059 Reviews

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