Angi reviews

3.5

60% would recommend to a friend

(4,059 total reviews)
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Jeff Kip

62% approve of CEO

54% positive business outlook

Angi has an employee rating of 3.5 out of 5 stars, based on 4,059 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Angi employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

4K reviews
2.0
Sep 6, 2024
Recommend
CEO approval
Business Outlook

Pros

Hybrid work environment, great culture

Cons

contractors hate Angi, makes it a tough sell multiple, multiple, multiple law suits forcing the company to change names multiple times which they hide behind as "brand reconciliation" The product doesn't actually work, you are actively selling something you know will hurt your client's bank account, and not at all assist them like you pitch it to them.

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Angi Response
1y
Thank you for your feedback. We’re sorry to hear that you didn’t have a better experience at Angi. We understand that the roles can be challenging, but we have hundreds of employees who have had long, successful careers with us. We are continuing to improve the leads allocation process and invest in the development of our sales leadership team. We're proud of the product we've built and stand behind the service we provide for Service Professionals and Homeowners. However, we’re always working to improve both our product and how we engage with contractors. Transparency and integrity are key to building trust with both our customers and employees, and we're committed to continuously improving in those areas. We rebranded to Angi several years ago because we've evolved and do much more than provide a "list", it was not due to lawsuits or any other reason. We wish you the best in your future endeavors. -Craig Smith, Chief Revenue Officer
1.0
Aug 22, 2024
Recommend
CEO approval
Business Outlook

Pros

Basic Sales Training (good for first timers), Remote Position, No Weekends

Cons

This company has the worst "culture" of any sales organization I have ever been a part of. The "product" we sell to service providers and small business owners is borderline a scam. Our goal as sales representatives is to hard-close these small business owners into a 12-month contract, where they'll have to pay 35% of the remaining account balance if they choose to cancel. Every sales rep at this company overpromises, and our product always underdelivers. When you see the inside of this sick machine, it's very obvious why the vast majority of people who sign up with us never renew their contracts. It's sink or swim here, and they know it. They hire 100 new poor souls every month, but you aren't a true sales professional here; you're a glorified appointment setter. Once you "graduate" to your team, your manager will most likely force you to live transfer your best leads to the most tenured rep on your team, so they can close the deal and eat up half of your commission. During training, a bunch of power-tripping grown babies will be screaming in your ear while you try to pitch a marketing campaign to service providers. The script is horrible. The clients hate you. You aren't allowed to even give an example of price until the very end. Nothing here is honest, and they even bragged and boasted during our training that the script was "written by lawyers." You can't make this up. It's now obvious why Angi Inc. was involved in that lawsuit for deceptive sales practices and why we had to rebrand. I could go on and on. If you have any sales experience, stay away from this place. I am absolutely embarrassed to work here and have been looking for a new job since the second week of training. This company is heading down a bad path, and they are already looking at ways to replace sales reps with a new online enrollment feature and upcoming AI integrations they have planned. Do not work at this sad excuse of a sweatshop.

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Angi Response
1y
Thank you for sharing your candid feedback. We take comments like these very seriously and are committed to addressing any concerns raised by our employees. Our goal is to offer valuable products and services to our clients, and we strive to ensure that our sales practices are transparent and fair. We are also actively reviewing and evolving our training programs and sales strategies to ensure that all employees feel supported and empowered to succeed in their roles. Your concerns about the sales process, management practices, and overall company culture are important to us. We encourage you to reach out to HR at hr@angi.com or a trusted manager to discuss these issues in more detail. Constructive feedback is vital for us to create a better workplace for everyone. We value your input and are dedicated to making positive changes where needed. -Craig Smith, Chief Revenue Officer
1.0
Jul 2, 2024

Angi

Recommend
CEO approval
Business Outlook

Pros

Are able to work from home! Pay is decent! Good managers and people! Potential to make good money!

Cons

Obsolete product! Product doesn’t give the customers what they are expecting the majority of the time. Has a bad reputation for having a bad product making it hard to sale. Pushy management to shove the product down prospects throats. Feels like a sleazy salesmen, shark sales , boiler room job! High pressure! You will get hounded for taking a break to clear your head to focus on sales. Closely monitored at all times. Low class sales job! Some managers should not be managers, some of them have no people skills or management skills they’re just salespeople.

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Angi Response
1y
Thank you for leaving a review, we’re sorry to hear you haven’t had a better experience at Angi. We deeply value both our customers and team members, and are constantly working to enhance our services. We understand that there is always room to improve the overall experience and we continue to invest in putting the right teams in place to better our products and our customer experience. We recognize that Sales can be challenging, which is why we aim to encourage our members and set them up for success with our extensive training and have had hundreds of Sales Representatives who have had long, successful careers at Angi as a result. We're proud of the product we've built and stand behind the service we provide for Service Professionals and Homeowners. We take your concerns regarding leadership seriously and ask that if you have witnessed or experienced any inappropriate behavior to please share it with us so we can investigate at HR@Angi.com.
Viewing 214 - 216 of 4,059 Reviews

Glassdoor has 4,499 Angi reviews submitted anonymously by Angi employees. Read employee reviews and ratings on Glassdoor to decide if Angi is right for you.