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Thank you for sharing your honest feedback. First, we want to acknowledge your contributions over the past three years—your tenure is a testament to your dedication, and we truly appreciate your efforts in helping Apollo.io grow during this exciting phase.
We’re glad to hear that you value Apollo.io’s reputation in the industry and recognize the positive impact of being part of a fast-growing, Series D-funded company. However, we’re deeply sorry to hear about your concerns regarding organization, morale, and leadership.
Regarding changing priorities and OKRs: As a rapidly scaling company, we know change can sometimes feel overwhelming. That said, we are actively working on improving our planning processes to ensure greater clarity, consistency, and alignment with our long-term goals. Feedback like yours helps us focus on areas where we can do better.
On employee morale and retention: The well-being of our team is a top priority, and we’re taking steps to improve how we support our employees. From investing in leadership training to rolling out more transparent communication practices, we’re committed to creating an environment where everyone feels valued and supported. Also, all collectively taking a week's time off over the holidays season to rejuvenate and spend time with family and friends.
Leadership style and audits: We acknowledge that feedback and evaluation processes need to feel fair and constructive. We’re re-evaluating how we provide feedback and make decisions, aiming for a more collaborative approach that emphasizes growth over surprise audits.
Lastly, your feedback about the CEO’s leadership style is important. While our CEO’s product-focused vision has driven our growth, we understand the need to balance this with fostering an open and inclusive culture where every voice is heard. This is something we’re working on as we scale.
We take all feedback seriously, and we’re committed to listening, learning, and making Apollo.io a better place for everyone. If you’d like to share more details or suggestions, we encourage you to reach out to a member of HR or myself directly.
Thank you again for sharing your perspective and helping us grow—not just as a company, but as a team. Sincerely, Declan