AppFolio reviews

4.0

82% would recommend to a friend

(1,142 total reviews)
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Shane Trigg

82% approve of CEO

65% positive business outlook

AppFolio has an employee rating of 4.0 out of 5 stars, based on 1,142 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AppFolio employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
2.0
Sep 4, 2025

Bummer

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

High potential for a midsize tech company in a desirable area, but unfortunately falls victim to the corporate cliche of patting themselves on the back while failing to deliver on almost all of their "values" in practice. Great culture - if you fit in. The Santa Barbara office is a microcosm of the surrounding area, with nearly all white leadership and cliquey management that don't gel very well with people who do not look, sound, and think like them (can't tell you how many times the office chit chat was centered around nannies, vacation properties, golf trips, or summers in Europe). You will feel fairly compensated if you're not an individual contributor or a POC, especially for roles requiring an in-office presence. It's really refreshing to be surrounded by hard working, bright, and kind people who are genuinely happy in their jobs, and really demoralizing to see that only a certain type of person is rewarded and recognized for said hard work. I also have to add that the vibe at the San Diego office is significantly more chill, and that there are plenty of talented and intelligent folks across the business that would probably have nicer things to say about their experience at AppFolio than I do!

Cons

Pay is paltry against industry standards and the bare minimum needed to live in such an obscenely HCOL area but they're too out of touch to realize that. There gets to a point where "change management" no longer accounts for the relentless chaos and burnout caused by a revolving door of leadership, and managers openly admit they have no idea what the heck is going on. A lot of saying one thing/doing another, milking overburdened staff for all they're worth and calling it "cross training", and micromanagement of communication styles which led me to believe they don't actually care about good work being done, they just want it done their way. Their motto is "better, better, never best", which at first seems humbling and motivating but turns out it just means that nothing you do will ever be good enough :) Very low trust in executive leadership headed by the deeply uncharismatic robot in human clothes that is the CEO - big fish, small pond energy abound.

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AppFolio Response
8mo
Thank you for taking the time to share your honest feedback. We care deeply about creating a workplace where everyone feels included, supported in their growth, and fairly rewarded for their impact. I’m sorry to hear this wasn’t your experience, and I truly appreciate you sharing your perspective. Wishing you continued success in your career.
5.0
Aug 21, 2025

Solid workplace

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Overall a good place to work

Cons

Schedule can be a bit rough for customer care

Viewing 43 - 45 of 1,142 Reviews

Glassdoor has 1,215 AppFolio reviews submitted anonymously by AppFolio employees. Read employee reviews and ratings on Glassdoor to decide if AppFolio is right for you.