AppFolio Customer Success/Service Representative reviews

I genuinely feel like recruiters and managers work hard to hire a certain kind of person- not only is the role difficult, but all my coworkers do it with a smile and are selfless with their time when I need help. The benefits are great, and managers try hard to keep things positive even during busy periods which is a huge plus.

Working at AppFolio has been a breath of fresh air in numerous ways compared to jobs I've held in the past. What I appreciate is knowing my contributions at the company do make a huge difference for not only our customers, but the people working within the company. Our want and ability to collaborate with one another only makes things faster and more efficient, and we enjoy the process! Knowing that my contributions matter is probably one of the most important things in any position, whether that be services, sales, marketing, etc. On top of this, our management shows great transparency and stresses work-life balance being important! It's great to see things being preached also put into practice as well.