Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      AppFolio

      Engaged Employer

      AppFolio reviews

      4.1

      83% would recommend to a friend

      (1,144 total reviews)
      avatar

      Shane Trigg

      83% approve of CEO

      67% positive business outlook

      Ratings by demographic groups

      AppFolio has an employee rating of 4.1 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The AppFolio employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Reviews by job title

      1K reviews
      4.0
      Dec 28, 2019

      Great place to work

      Customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Culture, management, transparency, open to change and process improvement, recognition, opportunities to build new skill sets

      Cons

      Lower pay at the beginning, less room for negotiation when in entry level positions

      4.0
      Dec 27, 2019

      Great people, cool space

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Training, benefits, team building is actually fun, and snacks

      Cons

      The ability to have a life outside of the job is completely based on if you have a good schedule.

      5.0
      Dec 11, 2019

      The best place I have ever worked!

      Representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      I just started here within the last 6 months and I LOVE it. The job is easy yet keeps you on your toes and the training was the most involved training I have ever experienced. You meet with every single person in your department and get to know what they do and their role. The training is so relaxed and they let you decide how fast or how slow you want to learn, based on the easiest way you learn new processes and technology. Everyone I work with is always willing to help and all the managers want you to succeed. Most managers started out doing exactly what you are doing and worked their way up which is really inspiring. The office is fully stocked with drinks and snacks so you never go hungry which is great! It’s a nice working environment physically as well.

      Cons

      Some of the higher up managers aren’t as physically involved with the team as I would have thought. The difference in your job title especially in my role is prevalent as your desk is near those that have the same title. It makes sense but feels divided sometimes! Also the PTO is great, but once the 20 days are used (they’re accumulated as you work) and you have your schedule and days off it’s locked. If something random comes up (like if you’re sick or even if you know far in advance) on a day you aren’t scheduled off there’s no real way to switch your shifts around. You have to either switch with a teammate or let it affect your performance rating which affects promotions. It feels super restrictive compared to my last role. It is a 24 hour call center so it makes sense but just be aware! Pay is great but it’s kind of a thing no one talks about which makes me think some may be getting more or less than me for the same position which doesn’t feel fair. Pay raises are not mentioned and no one knows how they work lol

      avatar
      AppFolio Response
      6y
      Love hearing that everyone you work with is always willing to help and that you feel supported by your leaders. Thank you for taking the time to write a review!
      Viewing 934 - 936 of 1,144 Reviews
      Related searches: AppFolio jobs | AppFolio salaries | AppFolio benefits | AppFolio interviews
      ReviewsAppFolio reviews

      Glassdoor has 1,217 AppFolio reviews submitted anonymously by AppFolio employees. Read employee reviews and ratings on Glassdoor to decide if AppFolio is right for you.