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      AppFolio

      Engaged Employer

      AppFolio reviews

      4.0

      82% would recommend to a friend

      (1,142 total reviews)
      avatar

      Shane Trigg

      82% approve of CEO

      65% positive business outlook

      Ratings by category

      4.2

      Culture & values

      4.1

      Diversity & inclusion

      4.1

      Work/Life balance

      3.7

      Compensation and benefits

      3.7

      Career opportunities

      3.6

      Senior management

      AppFolio has an employee rating of 4.0 out of 5 stars, based on 1,142 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AppFolio employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      5.0
      Mar 5, 2026

      Innovative Company, Amazing People, Great Benefits

      Marketing director
      Recommend
      CEO approval
      Business Outlook

      Pros

      I genuinely love working at AppFolio. The company actually lives its standards, and that shows up in how leaders lead and how teams work together. There’s strong leadership across the board, a collaborative culture, real opportunities to grow, and a product that customers truly value. It’s rare to find all of that in one place.

      Cons

      This is just my personal experience

      3.0
      Mar 4, 2026

      The people make the culture great. The company is starting to get in the way of that.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people at AppFolio are incredible—smart, thoughtful, collaborative, and genuinely committed to doing great work. That level of talent creates a very positive and supportive working environment. Many of the relationships and teams there are truly special, and the people are the reason the culture has historically been so strong. I genuinely wanted to build a long-term career there because of the quality of the people.

      Cons

      As the company has scaled, many processes and guidelines have scaled with it. In some cases this has introduced a level of rigidity where policy and process outweigh reason and common sense. Decision-making authority that used to sit with managers increasingly feels centralized through templated HR processes. Career growth and role progression have also become more structured, which can limit the ability for employees to grow organically as their responsibilities expand.

      avatar
      AppFolio Response
      2mo
      Thank you for such a thoughtful reflection on your time at AppFolio. The way you described the people here as smart, collaborative, and genuinely committed is exactly what we believe defines our culture, and it means a lot to hear those relationships made you want to build a long-term career here. You've named a challenge we take seriously. As we've grown, we've built more defined processes to ensure consistency and clarity, but we recognize that structure can come at the cost of the flexibility and human judgment that made AppFolio feel special. It's feedback we're mindful of and will continue to keep front of mind. Your point about AI resonates. Our intention is that these tools support our people rather than constrain them, and it's something we're paying close attention to. Your feedback on manager empowerment will be shared with our leadership team. Our people are our greatest strength, and the systems we build should reflect that. We wish you all the best, and we're grateful for the impact you made here.
      5.0
      Feb 10, 2026

      Come for the job, stay for the opportunities

      Senior director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working at AppFolio right now feels like being at the center of a massive industry shift. Here is why I’m consistently impressed: * Pioneering the AI Frontier: While many companies just talk about AI, AppFolio is actually doing it. Our progress in gen and agentic AI is genuinely transforming how property managers work. * Lovely Customers: The community we serve is incredible. Our customers are smart, relatable, and deeply appreciative of the tools we build, which makes the work feel meaningful every single day. * Healthy Culture: The culture here is all-in. It's a collaborative, high-energy environment where people genuinely care about each other’s growth. There’s a palpable sense of “we’re in this together.”

      Cons

      As with any company experiencing rapid growth and transformation, the employee experience can vary significantly by team and department.

      avatar
      AppFolio Response
      3mo
      Thank you for taking the time to share such a thoughtful review! It’s encouraging to hear what excites you about being part of AppFolio. The aspects you called out are things we care deeply about, and it means a lot to know they’re resonating with you. We’re especially proud of the culture we’re building together. I also appreciate your encouragement to continue leaning into transparency. Our leaders recognize how essential transparency is to maintaining a strong, thriving culture, and we remain committed to fostering it at every opportunity. Thank you again for your feedback — we’re so glad to have you as an AppFolian!
      Viewing 16 - 18 of 1,142 Reviews
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      ReviewsAppFolio reviews

      Glassdoor has 1,215 AppFolio reviews submitted anonymously by AppFolio employees. Read employee reviews and ratings on Glassdoor to decide if AppFolio is right for you.