AppFolio reviews

We are focused on our customers, we work hard, stay true to our company values and hold ourselves to high standards - the result is a culture that many people truly value. From your review it sounds like AppFolio may not be the right match and place for you to grow your career. I encourage you to reach out to your manager to better understand what it takes to earn career progression so you can determine your next steps.

Making sure that our customers are able to successfully run their businesses and get the help and training they need is incredibly important and impactful to our business. We have awards and tons of really positive customer feedback expressing the value of the customer success role - you are part of a team who is dedicated to helping our customers succeed. You are right that you are in a challenging role: learning the product and our customers business takes time and a significant investment on your part. These are great early career opportunities that require you to lean in and experience a fast-paced, high growth company. The skills you learn in this role are in high demand in Client Services and other teams at AppFolio and there are a ton of great opportunities for you to grow your career. If you feel like you don%E2%80%99t have enough visibility into what these opportunities are you should reach out to your manager to discuss your options.