Pros
Somehow this company manages to pull in revenue of around $15 billion. Their contracts include major universities, sports arenas, corrections facilities and hospitals. A Fortune 500 service managed worse than your average mom and pop shop. Company renovated old IRS building on Nolensville Road, remodel is semi high-tech. Each employee issued a laptop to use in "agile" work environment. (Big con to the "agile' this). Company has had job offers declined. Opportunity for the right negotiator to squeeze a higher hourly rate, because people accept the position, and don't show.
Cons
Global Services Center was created to "streamline' processes and make ARAMARK more efficient. Payroll is processed in Nashville, but checks are still processed in Philadelphia??? Payroll Department has lost 13 employees since initial group started in Feb 2014, ridiculously high turnover for a conglomerate of this size. Directors from Philadelphia run the show. Position in the Global Business Services Center was sold to me as an opportunity at a startup with huge opportunities for advancement. ARAMARK DOES NOT promote from within. Several instances of Leads applying for management positions and not even considered for promotions. The agile work environment has resulted in departments being assigned tables to sit at, akin to being in elementary school. When interviewing I was told the inspiration for the workplace was Google. Picture a cafeteria table with 3 workstations and you have ARAMARK's mobile work environment. Don't let the dual monitor setup fool you, looks high-tech from afar. Kick in the teeth that newer employees are being brought in at higher pay rates than the initial group that started in Feb 2014 endured lots of trials and tribulations. That's a huge boost for morale!! Way to go ARAMARK!! Training has been a disaster. The company originally expected select new hires to travel to Philadelphia, sit with the people whose jobs they were taking and have them document work processes, then have a consulting firm sign off on the process. You tell me how you think this worked out? There have been multiple occasions where the Payroll Dept has been informed of new hires starting only to find out the person decided not to accept the position last minute. This has happened with the Director position as well as Manager positions. A few weeks ago the company finally hired someone green enough to accept the Director position after multiple offers were declined. New manager hired at the same time, has more experience than the Director (head scratcher), used to be at Tractor Supply and Gaylord. Upper management is aware of horrible reputation ARAMARK has earned in Nashville. Inability to hire has resulted in increased workload and employees performing the work of two people. Upper management does not exercise team play and ignores obvious flaws. Most employees know more than the managers. Be warned Payroll I & Payroll II are the EXACT SAME POSITION. Apparently there is some behind the scenes criteria that was/is used to determine who is a I, and who is a II. In February this was worth a sold $3-$4 difference in pay..to do THE EXACT SAME JOB...NO MORE RESPONSIBILITY, NO LESS. This position DOES NOT process payroll, it is an analyst position that pays less than the average Payroll Processor position and way less than the average analyst position. You can only view payroll reports after payroll processes. The company uses, Millennium, a very old legacy system to process payroll and everyone has a different way to do stuff. Huge lack of standardization. There are upper level managers who have been failed by ARAMARK on the corporate level and not given the necessary support or resources to make GBS work. This if from the horses mouth if you haven't already decided working for ARAMARK would be career suicide.