Aramark reviews

3.3

50% would recommend to a friend

(12,085 total reviews)
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John Zillmer

56% approve of CEO

40% positive business outlook

Aramark has an employee rating of 3.3 out of 5 stars, based on 12,085 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Aramark employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

12K reviews
3.0
Feb 8, 2016
Recommend
CEO approval
Business Outlook

Pros

Company Car Program ($525/month with fuel card), Hardly any weekends (for upper management only). Company lunches all the time. Salary can be nice. Target bonus is 20% of your salary paid annually in December. Pretty attainable to hit the target. Company credit card, laptop and cell phone.

Cons

Training sucks. Very much learn on the job as you go. Dealing with staff is challenging (call-ins, turnover, complaints) It is a very high pressure sales environment, if you don't perform you will have to explain why. 3-4 price increases per year. Sounds like no big deal, but when you have to explain to customers with no good reason, it is challenging. The biggest part of the job is putting out fires that the company created (mostly around price-which always goes up). Customer retention is a key metric which is hard to manage when you keep raising your customers prices-who would stay?? Benefits are expensive. If you spouse has an employer that provides benefits and you use Aramark, you will be charged $25 per paycheck as a "working spouse fee". 401K match was minimal and confusing as to how to attain-only paid out once per year-it sucks. Remember, if you go for this position you will be responsible to increase sales (high pressure), put out fires with all size accounts daily, deal with petty staff problems (calling in sick, covering for that call in, and hiring all the time because employee retention sucks), and finally making multiple price-increases stick (get the customer to pay it and not quit). I would not recommend this job.

2.0
Mar 15, 2016

Account Executive

Recommend
CEO approval
Business Outlook

Pros

Decent pay Gas card Car allowance Cell phone Laptop Freedom to set meeting when you want Many products that can service multiple industries Diverse selection of products Competitive pricing when signing customers up

Cons

No integrity- there is a fundamental flaw with the way the business is ran. Instead of adding new customers and working hard to keep them, their philosophy is get as much out of the customer they can until they decide to leave. As a sales professional you feel as though you are selling your soul to make money. Every customer that you sit across from and sell on the idea of committing to your service for the next 3-5 years is in for a rude awakening. Service is incentivized to screw the customer over at every angle (price increases, automatic renewals, lost & ruin percentages, poor quality, shortages, delays, anonymous charges) I literally watched our district manager tell a customer "it's time to go separate ways, we don't want you as a customer" over a $100 credit

5.0
Nov 30, 2021
Recommend
CEO approval
Business Outlook

Pros

A ton of growth potential. Training practices in place. Procedure heavy, there's always a way to get something done. Family environment. Leadership wants you to succeed. Many lines of business in many states, great company to relocate with. Great pay. Great college programs.

Cons

Long hours depending on the role but the harder you work, the quicker you get promoted. If you are looking for a company to make friends and attend events, this is not it. I don't personally care for this but have some friends who see this as a downfall.

Viewing 4 - 6 of 12,085 Reviews

Glassdoor has 13,000 Aramark reviews submitted anonymously by Aramark employees. Read employee reviews and ratings on Glassdoor to decide if Aramark is right for you.