Aramark reviews

Culture has declined, causing morale issues, which has led to decreasing service levels and increased customer concerns. Top brass appears to be looking strictly at P&L and not as much at customer and employee satisfaction.

The company is not set up to grow successfully without internal wars within the local markets. They have "Rules of Engagement", and "Policies", yet the rules are very vague, and create quite a bit of confusion. Mike Fadden, the President operates on fear tactics, and has the entire organization walking on egg shells. District Managers quit so often, that the service team reputations great impact the sales teams ability to get new business. The 3-4 offcycle price increases per year make it extremely difficult to renew agreements, and then DM's are not able to reduce rates unless they find ways to give increases to other customers. My Account Executives were very unhappy once they were tenured enough to realize that they were in a losing battle. Our market was hourly with a OT problem. Rt reps now had to find time to keep OT down while taking on new accounts. Growth was not celebrated at all.