Arizona State University reviews

Where should we start? Not all positions are created equal. I worked two very different positions. The first one was pretty good, the second one was the complete opposite. The pay is low compared to other higher education institutions. Most likely you will need a Master's degree to make decent money there. The computer systems are antiquated and outdated. While there were many good people I worked with it seems like managers and directors are not aware of what's going on on the ground. Many positions are in need of an overhaul since the job descriptions are pretty outdated to what students expect. While there is a progressive attitude and atmosphere it is at odds with glacial change in certain departments and "we've always done it this way" attitude. ASU needs to replace DARS, most students do not like nor comprehend that system. The last one one is many workers seem to be looking and applying to other positions inside and outside of the university. What surprised me was that colleagues in positions I were interested above me seemed to be as dissatisfied as colleagues at and below my level.

-Understaffed so you're constantly busy -No flexibility with schedules -You wear tons of hats/ Variety of calls with little information on how to assist on those calls -Some people (like myself) are asked to do double the work than others for the same pay and you can't really say no -Little to no feedback on performance/ one on one meetings because of service levels -High turnover rate, thus creating more work