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Army and Air Force Exchange

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Army and Air Force Exchange reviews

3.3

53% would recommend to a friend

(1,371 total reviews)
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Thomas C. Shull

77% approve of CEO

49% positive business outlook

Army and Air Force Exchange has an employee rating of 3.3 out of 5 stars, based on 1,371 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Army and Air Force Exchange employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

Reviews by job title

1K reviews
2.0
Aug 19, 2010
Recommend
CEO approval
Business Outlook

Pros

Virtually impossible to get fired. Most employees are friendly. There are good benefits available, however with the wages so low they are not worth it. This is an institutional environment and if you thrive in an environment like that then you will do fine here. The long time employees are ones that need structure and someone to tell them what to do. Many managers are they same way, and don't appreciate employees who do have initiative or imagination.

Cons

Some managers are in positions way beyond their abilities. Policies are enforced hit and miss depending on the violator. Wages are, on average, 30%-40% below local wages. Employees are expected to work multiple jobs despite job descriptions that are spelled out clearly (one caveat: listed in every job description is this: "Other related retail duties as assigned". Managers believe this gives them the authority do have anyone do any job, even outside the employees job description.) By their logic a cashier could be assigned to fix the air conditioning or to paint the outside of the building.

1.0
May 20, 2010

bad!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Once you have a year, it is hard to get fired. Okay Pension Plan.

Cons

There are alot of lazy people cause they know it is hard to get fired. You are watched by everything you do. Do not go online and do not take more than 30 min lunch. People act like your friends but all they do is step over you to move up. I know you there are people like that at every company but everyone here is like that.

3.0
Feb 12, 2010

It's alright

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Depending on which job you're able to get and the store it's located at it can be a pretty fun and easy job. If you get lucky you'll get managers that'll help you out. Say if you need time off on a certain day they'll most likely give it to you. I havent asked for a lot of time offs, but when I do they have never declined it. I have either asked for one or two days and I've also asked for a weeklong vacation and they approved all of them. But like I said it depends on where you work and the managers at your location

Cons

On drill weekends you might have to leave early to get to work on time because you can have a long line that you have to wait in before you get at the gate to get on base. And sometimes you might not even get on if your tags on your car arent correct. You get lots of retirees who complain about everything even though you have no control over the situation.

Viewing 1369 - 1371 of 1,371 Reviews

Glassdoor has 1,451 Army and Air Force Exchange reviews submitted anonymously by Army and Air Force Exchange employees. Read employee reviews and ratings on Glassdoor to decide if Army and Air Force Exchange is right for you.