Arrive Logistics reviews

3.2

43% would recommend to a friend

(877 total reviews)
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Matt Pyatt

73% approve of CEO

48% positive business outlook

Arrive Logistics has an employee rating of 3.2 out of 5 stars, based on 877 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Arrive Logistics employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

877 reviews
3.0
Mar 28, 2024

Great if you love working

Recommend
CEO approval
Business Outlook

Pros

There are lots of smart people here who are guiding the tech organization in the right direction. We're using tech that is (mostly) up-to-date and very keen on updating the things that are not. Staff includes dedicated QA and DevOps people. Technology folks are required to come into the office two days a week (which is less than what I've heard about other jobs lately).

Cons

The biggest issue of working in tech at Arrive is that, among our applications, we seem to be solving the same problem in multiple different ways. In other words, there's currently a big lack of consistency in how our apps are designed, built, integrated, and deployed. There was a big push to get everything following the same standards and processes, but the steam behind that push seems to have waned over the months since the initiative started. The sprint schedule is a bit weird - we hold releases every week (instead of every other week) which forces us to have one hectic day of each week dedicated to moving things to the staging environment (this timeframe is only one day long because it's after the previous production release, before the code freeze for QA to do manual testing). As the headline hinted at, the company seems to pride itself on pushing a "hustle" and "driven" mentality on all of its employees, whether that be a sales rep making calls on the floor or a tech engineer like myself. On paper, having this kind of mentality might seem like a good thing. But really, all I see is that management sees it as an excuse to keep pushing for "delivering fast" while accruing a landfill of tech debt that rarely becomes prioritized into sprints. Tech organization processes and standards are changing for the better but, naturally, there's a bunch of thrash. These new rules are not communicated strongly enough ("please read this and that document", sometimes there isn't a document) resulting in quite a bit of confusion and leading to us doing things that we eventually realize are mistakes.

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Arrive Logistics Response
2y
Thank you for the thorough feedback! We are thrilled to hear that you're enjoying your experience at Arrive.
1.0
Feb 26, 2024

Employees Last

Recommend
CEO approval
Business Outlook

Pros

You find a close connection with co-workers as you roll with the punches together having no idea what direction the company will go next.

Cons

Company cares more about money than servicing customers or taking care of their employees. They have employees working long hours with no real support even if you ask for help it usually ends with “have to deal with it”. The leadership they have in place are entitled and provide special treatment to others that drink the kool-aid

1.0
Jan 4, 2024
Recommend
CEO approval
Business Outlook

Pros

You can act like you are still in college

Cons

It’s a frat house. You have employees and managers dropping f bombs left and right while blasting music that drops the n word and f bomb every other word. They feed leads to the young reps who quickly become drinking buddies with management while ignoring their tenured reps who put in the time and effort to succeed. I once saw a rep with 4 months experience who was on his phone all morning get a $200 commission load handed to him by his manager while the reps who were grinding all morning were ignored. Arrive is trying to grow for the sake of growth. That means hiring wave upon wave of recent college grads during an already down market, which dilutes the already diminishing freight volume. This has caused numerous reps, myself included, to miss their quotas, which was cited as reason for termination. This was after they cut our commission four times in a seven month period. Arrive has made it clear; if you aren’t a recent college grad or willing to act like a frat bro, you aren’t welcome. They are doing what they can to get rid of their senior sales reps so they can nickel and dime these new kids whom are oblivious to the way the company previously operated.

Viewing 49 - 51 of 877 Reviews

Glassdoor has 942 Arrive Logistics reviews submitted anonymously by Arrive Logistics employees. Read employee reviews and ratings on Glassdoor to decide if Arrive Logistics is right for you.