Arrive Logistics reviews

3.2

43% would recommend to a friend

(877 total reviews)
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Matt Pyatt

73% approve of CEO

48% positive business outlook

Arrive Logistics has an employee rating of 3.2 out of 5 stars, based on 877 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Arrive Logistics employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

877 reviews
2.0
Aug 3, 2023
Recommend
CEO approval
Business Outlook

Pros

I consistently went above and beyond, and the only leadership that gave a flip was my weekday customer teams, account executive, and my team lead - the free professional development through linkedin learning and working with the aforementioned people was the only good part of my time here. Insurance benefits suck (stop giving your employees deductibles of $3000, wow), and they made over 6 months of my life very stressful by processing my claims incorrectly over and over again despite my calls to coordinate the correct information. You get a Calm app membership for free and some ClassPass credits (yawn, totally not worth it), but the free LinkedIn Learning access was nice. That's it.

Cons

I spent a year and two months at Arrive and was laid off with a batch of other folks; metrics and high performance are not what is valued here, considering I excelled on a daily basis, as documented by team lead. They want "yes-men" that don't have their own thoughts, management wants you to suck up, and heaven forbid you should reach out to People Ops/HR with an ethical concern (they will have many meetings with you and act like they're working with you, only to bring the manager in that is causing issues into the meeting to ambush you). Weekend management is very shady and is getting by doing less by passing down managerial duties to the lowest tier of their team. Communication is extremely poor and inconsistent (you will likely not be informed of organizational changes in a timely manner, and you can never tell if they will communicate via Slack, email, or the newsletter). Many times when being delegated tasks, my manager had no idea what she was doing or how to explain it. In team meetings you will certainly hear management and executive management talk about themselves and their successes endlessly, but nobody's looking to improve the awful way that carrier reps treat the weekend team, or to increase accountability with managers. Arrive Logistics will always take the easy way out, and that includes booting you as an employee to save money and hiring managers that talk the talk, but don't walk even a bit of their talk. No job security. I continually submitted my name for consideration for work-sponsored certifications, such as Lean Six Sigma Green Belt. I was never taken seriously for two reasons: I am a remote worker and considered to be less important than the in-office teams (an irrefutable fact shared with me by People Ops), and I was a part of the weekend team, which was always shunted to the side and treated as less-than by the majority of the company. Run. Run far away unless you just need to soak up the pay and benefits for a bit. That's the only thing this company is good for until their values are aligned with their actions.

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Arrive Logistics Response
2y
Thank you for taking the time to write your detailed review. We have different benefits and insurance options with different deductibles for employees to choose from and feel our benefits are competitive. We take ethical concerns seriously and conduct immediate, thorough investigations when these kinds of concerns are brought to our attention. Since I started as CPO in October of 2022, I have made it a goal to improve our top-down communication across the company, and we have made significant strides this past year. While we are an in-office company, we do have remote workers and value them as much as any employee. I am sorry that you were not happy with your time at Arrive or the benefits we provide. Thank you, Jonathan Schoonmaker, Chief People Officer
1.0
Feb 26, 2023

Read recent reviews

Recommend
CEO approval
Business Outlook

Pros

You will make lifelong friendships

Cons

Read the recent reviews for insight into what Arrive has become. You are a number - get with it or get out is their new outlook. The work/life balance is non existent, good luck stepping out to lunch or taking a vacation without monitoring your phone the entire time. Commission statements are constantly wrong and you have to figure out why that is (hint: they don’t know) if you even hope to have it corrected.

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Arrive Logistics Response
3y
We thank you for sharing your concerns. As a people-first organization, we want to ensure that all employees receive a one-of-a-kind employment experience that supports their overall well-being. If you'd like to chat further about your experience, please reach out to glassdoor-feedback@arrivelogistics.com. Thank you.
2.0
Jan 16, 2023
Recommend
CEO approval
Business Outlook

Pros

- office space - Somewhat good food choices - Some people are good people - the lounges

Cons

- LOOOOOONG HOURS ( 10 hours ) - Sink or Swim workstyle with unimpressive support from Managers - Management complains if you are 5-10 minutes late...umm are they not aware that you are there for 10 hours. Some people are there for even longer hours - People Gossip, it's the nature of humans. I understand. People do it a lot there. - LFG culture... wtf is this? You are pressured to talk positively about Arrive yet you give up so much of yourself to them. They will underpay you and say "they can't offer X salary at this time"...umm this is a billion-dollar company. - LFG cultures is extremely demanding and literally sucks your soul - Managers and trainers can embarrass you in front of others if you are not performing well. - truly feel sorry for people who work at Arrive for these cons. You give up so many hours per day and are forced to go to the office and they treat work from home like some grand thing. It's 2023 and they offer it to you after 8 months or so. - Training was a joke if you are an account executive because it's heavy sales focused - With time, when you are promoted, you get more work and way more stress

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Arrive Logistics Response
3y
Thank you for taking the time to provide your feedback. We understand our employees have lives outside of the workplace and can reassure you that it is always taken into consideration when managing the workload of employees. If you’d like to discuss this further, please reach out to glassdoor-feedback@arrivelogistics.com at your earliest convenience.
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Glassdoor has 942 Arrive Logistics reviews submitted anonymously by Arrive Logistics employees. Read employee reviews and ratings on Glassdoor to decide if Arrive Logistics is right for you.