Arrive Logistics reviews

3.2

45% would recommend to a friend

(875 total reviews)
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Matt Pyatt

71% approve of CEO

48% positive business outlook

Arrive Logistics has an employee rating of 3.2 out of 5 stars, based on 875 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Arrive Logistics employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

875 reviews
1.0
Feb 28, 2019

Just another 3PL

Recommend
CEO approval
Business Outlook

Pros

The free lunch on Friday's was nice. The training was in depth but didn't help much in terms of understanding a sales cycle. Technology was top notch.

Cons

No work-life balance at all. There is nothing wrong with working hard and having a long week. However like previous reviews have stated, this company gets very upset when you want or need to take time off. They also will push you to work more than 50+ hours a week minimum. Arrive is yet another 3PL that is choking and killing the trucking industry. People at Arrive don't treat carriers or individual driver's with any sort of respect after the sale and call have ended. As a former driver, I found it incredibly insulting the way a bunch of kids would talk about grown men and women doing the physical work for them. There is a clique culture like most offices but it's very dog whistle at the office in Chicago. If you aren't "in" you will never get "in". Arrive tries to look different from the outside but inside they are the same as any other 3PL. If you are trying to get logistics industry experience right out of college I suggest you look anywhere and everywhere else in the industry before going to Arrive or any other 3PL.

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Arrive Logistics Response
7y
Hello! First and foremost, thanks for sharing this feedback. We are always looking for ways to improve, and we learn best from those who have spent time as an Arrive employee. I would like to address some of your observations and experiences here! Glad you agree that our technology is best-in-class. Our software is one of the things that sets us apart from other 3PLs. We strive to be very transparent about the hours this role entails. Our 50+ hour work week is an expectation set in the hiring process, the training program, and on the sales floor. We know this schedule is not for everyone, but it should not come as a surprise to those who accept a position with us. Arrive Logistics knows that without our driver partners, we could not thrive as a business. We aim to spread this mentality across the company, so to hear that you’ve overheard anything but respectful conversations with drivers on the sales floor is disappointing. This will be addressed, and we will continue to go great lengths to strengthen carrier relationships. I have included the link to an article about David Rivers, our SVP of Strategic Partnerships who recently tagged along with a driver to experience the road for himself! https://www.freightwaves.com/news/the-freight-movement/celebrating-drivers Thanks again for your review - we wish you the best! Arrive Management
2.0
Nov 9, 2024

RUN

Recommend
CEO approval
Business Outlook

Pros

living in austin and gets you used to sales if thats what you want to do

Cons

long hours that the recruiter doesn't mention, drivers are annoying , carriers dont get paid on time so they blame you when the accounting department sucks and can't do their job correctly , client success and BD side is disrespectful , lots of changes every couple months, company is like an unorganized frat house, no growth at all. ONLY TAKE AN OFFER WITH THIS COMPANY IF IT IS YOUR ONLY OPTION!!!!

2.0
Jul 22, 2023

Pay is not worth it

Recommend
CEO approval
Business Outlook

Pros

catered lunches, lots of opportunity, easy to make good work friends

Cons

I have been working at Arrive as a sales rep for two years now. The market is absolutely terrible right now, and basically there is no money to be made even if you are working day and night. You get 33% of take home commission. If I make 6k in a month, I get $1800 take home after the 33% and taxes. You will be dealing with multiple issues throughout the day. Mostly dealing with difficult drivers, people screaming in your ear about how bad rates are, no one showing up on time, and 0 respect from anyone in the industry. I have had multiple dispatchers and drivers hit on me, which I also find unprofessional. This is not a professional job as there is a TON of lying from dispatchers and drivers which forces you to lie to your fellow employees that you work with. They just changed the training time from 3 months to 6 months. Trainers after getting out in 6 months will figure out that the market is bad, and there is no money to be made in the industry. This job will take a toll on your personal life. Every month that I have been working there I have been told that the market will get better soon. I am sure this is how they keep their employees hooked into working there. With how much stress there is and how difficult times are with the market, management should definitely be paying their employees more. If I book a load and get $10 commission, the load goes terribly , you spend over an hour trying to fix the issue, you get $3 of that,

Viewing 13 - 15 of 875 Reviews

Glassdoor has 940 Arrive Logistics reviews submitted anonymously by Arrive Logistics employees. Read employee reviews and ratings on Glassdoor to decide if Arrive Logistics is right for you.