Arrive Logistics reviews

No structure at this place. You'll be managed by a group of incompetent managers/senior managers/VP's that will micromanage you for ten hours a day. There's definitely a lack of leadership at Arrive and that could be due to several reasons. 1. You have certain managers running around just screaming nonsense all day. 2. A lot of your managers conduct themselves more like children than recent college grads or interns in the office. 3. You give higher up roles to your friends when they're clearly not capable of fulfilling the role that they're in which leads to resentment amongst employees. Huge drug/fraternity culture "LFG" are you serious? That's the company motto... That just goes to show the sharp witted individuals running this place. Initially Arrive was running on Keypoint as their software which is Supply Chain Software from the 80's or 90's while they were in the midst of hyping up their "proprietary" software "Accelerate." I find it sad that the software from the 80s and 90s actually managed to be more efficient than the software they spent several years developing. And that isn't a praise to Keypoint, it's a knock on their own developed software. Both constantly crash for several hours throughout the day which makes it nearly impossible to do your job and when you're working on commission that is unacceptable. Don't be fooled by the 5 star reviews on here. As a former employee I have been asked to write 5 star reviews and all employees on the floor were asked to call their customers and carriers and ask them to write 5 star google reviews. A vast majority of employees don't understand the commission structure which leads to Arrives very vague explanation over and over again. There's something very shady going on employees feel that they're getting short paid on their commission and you can't give them an actual explanation on where that money is.

Arrive is a high stress and low pay workplace. They treat their employees unequally usually having favorites and giving them the better accounts. They were also one of the last companies to let workers work from home during Covid-19 Pandemic because of trust, "You will only play video games if we let you work from home". We were given the option to work 8-5 or 7-4 if we hit our metrics the month before, but I was still asked to come in earlier or leave later without getting compensated for those extra hours. Management also assured us that “If you do what we ask of you your job is safe”. 1 week later I, along with 130 other employees, were laid off without notice. I was a top performer in my group in metrics and commission, and I know some low performers were not let go so I know performance had nothing to do with it.