Arrive Logistics reviews

Thank you for the review. We do not take this feedback lightly, and hope we can address your comments here. First of all, we are happy to hear that you are pleased with the culture at Arrive Logistics. However, performance is a big part of what makes our culture unique. In order to provide the highest levels of service to our customers, we hold our employees to high standards. These expectations remain intact, regardless of changing market conditions and economic realities. Our people managers take each individual’s performance very seriously, and must make tough decisions when performance is called into question. Thank you again for your feedback and for the time you spent with us. We wish you nothing but the best.

Hi there! Thank you for taking the time to submit some feedback. We take these comments seriously, and I hope I can address some of your concerns here. Our recruiting team prides itself on transparency through the recruiting process. The earning potential that our recruiters explain comes from real company averages! Three of our recruiters were once brokers themselves, so our experience is helpful in explaining the positions at Arrive. Arrive Logistics honors the correct exemption statuses for each role, and awards overtime pay accordingly. If you are unsure of your exemption status please make sure to talk to someone in our People Operations department to better understand this and get clarity. Part of our training program does involve working on the sales floor as an Operations Assistant to a more experienced Sales Rep. While you are not eligible for commission during this part of training (since you are not selling yet), there are opportunities to earn bonuses on top of your base salary for meeting certain effort metrics. We know this is a rigorous part of training, but it is designed to familiarize you with the industry without being responsible for generating revenue. New sales reps leave this portion of training with industry experience, the beginnings of a book of business, and stronger relationships on the sales floor! Arrive takes pride in building a diverse and inclusive environment where anyone can be successful. We absolutely understand that we could not have accomplished the amount of growth we’ve seen without every single member of the Arrive team. Upper management not only recognizes that, but works hard to ensure employee appreciation is felt as we continue to grow. It is clear that your Arrive experience fell short of your expectations and we apologize for that. Employee engagement and wellbeing has always been a priority for our leadership team and we will use your valuable perspective as we continue to grow. Thanks again for sharing your experience with us. Arrive Leadership