Article reviews

3.4

46% would recommend to a friend

(233 total reviews)
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Aamir Baig

54% approve of CEO

26% positive business outlook

Article has an employee rating of 3.4 out of 5 stars, based on 233 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Article employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

233 reviews
1.0
Jun 17, 2024
Recommend
CEO approval
Business Outlook

Pros

None. None. None None None

Cons

Toxic culture. Leadership team is terrible. You will never know what will be your last day. Managers prefer micro management. You will never be appreciated. You will only get a slice of pizza's as appreciation. In my tenure I have seen good employees let go and bad one’s promoted.

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Article Response
2y
Our business transformation has led to a lot of change, this has impacted some teams more than others. Reading your review, we’re saddened to hear about your experience. However, looking at the data of our mid-year (anonymous) engagement survey, your experience does not seem to reflect the experience the majority of our employees have. We asked the following questions - I feel valued at work. - My performance is evaluated fairly. - In the last seven days, I have received recognition or praise for doing good work. - I have a positive relationship with my manager. - My manager gives me actionable feedback on a regular basis. - My manager supports me in my work. and, the majority of our employees gave positive responses. That being said, given managers' impact, we recognize we can do better. This is why we’ve just launched our Remarkably Better Leadership program.
1.0
May 31, 2024
Recommend
CEO approval
Business Outlook

Pros

Easy work. 4 day work week.

Cons

The writing was always on the wall they laid off pretty much all of their delivery/Warehouse personnel.

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Article Response
2y
Pursuing improved supply chain and logistics performance requires us to continuously evaluate all of our locations. As a result, our network has seen some changes as we evolve, all while monitoring costs. This includes the opening of 3 of our largest fulfilment centers in the past 12 month. We now have 4 large fulfillment centers, 2 on each coast. The decisions behind these also factor in where we see higher customer demand geographically and proximity to these fulfillment centres. Unfortunately, after this thorough analysis and consideration of current market conditions, some smaller locations, such as Denver, were closed. =While this was not the outcome we originally anticipated, we are grateful for the amazing people who we worked with, and we wish them the best in their future. - Tim Melland, VP, Logistics
1.0
May 29, 2024

Caution for prospective employees.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You can bring your dog to work

Cons

During my time there, I observed some concerning trends that potential employees should be aware of. Firstly, it became apparent that the company is struggling financially. There were multiple rounds of layoffs during my tenure, which were not well-communicated or justified in terms of performance or business needs. Instead, it felt like a cost-cutting measure that disregarded employee contributions and stability. Moreover, the company's approach to workforce management raises significant concerns. There seems to be a pattern of hiring new employees, only to lay them off shortly after. This creates an unstable work environment and affects employee morale and trust in the company's leadership. While I had some positive experiences and worked with talented colleagues, the lack of job security and the company's apparent financial instability overshadowed these aspects. I hope that the company takes steps to improve transparency, financial health, and employee care in the future. To summarize: *Financial instability and frequent layoffs *Poor communication and lack of transparency from leadership *Unstable work environment due to constant hiring and firing

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Article Response
2y
During the pandemic we experienced hypergrowth, however, like many companies, post-pandemic we needed to re-strategize and make the hard decision to restructure our teams. These decisions were not taken lightly, however, it’s in pursuit of moving from a high growth startup to a mature and enduring organisation. We are actively working on the clarity of our communications, especially when discussing any challenges as an organization that we might face. We also are working on how to better showcase recognition for the amazing work and progress we’re seeing from our teams. As the Head of Finance, financially we're not struggling, but we are pursuing improved performance. The transformation we are undertaking is in service of becoming operationally strong, and will move us from having financial stability to strength. We are happy with the results we have seen and the direction we are moving. -Phelan, Head of Finance
Viewing 49 - 51 of 233 Reviews

Glassdoor has 252 Article reviews submitted anonymously by Article employees. Read employee reviews and ratings on Glassdoor to decide if Article is right for you.