Article reviews

3.4

46% would recommend to a friend

(233 total reviews)
avatar

Aamir Baig

54% approve of CEO

26% positive business outlook

Article has an employee rating of 3.4 out of 5 stars, based on 233 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Article employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

233 reviews
4.0
May 16, 2024

Great Start up

Recommend
CEO approval
Business Outlook

Pros

Opportunity to grow with the company

Cons

As a start up, you get start up issues, lay off's cuts. etc..

2.0
May 12, 2024

Company going downhill fast

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Dog friendly office, great co workers, decent furniture

Cons

Went from salary to hourly wage, micro managers, your roles are getting combined with no pay raises, there are layoffs left and right. The company definitely went from being a great place to work, to employees being unhappy and quitting.

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Article Response
2y
Hi there, thanks for taking the time to share your thoughts. We would like to specifically address the shift from salary to hourly pay for our Customer Care team. Historically any overtime work by employees was banked, but the process wasn’t very simple and left a lot of people frustrated. Shifting to hourly pay ensures overtime pay is correct and the process much simpler. In addition, there was a compensation adjustment when we shifted to hourly, resulting in Customer Care Associates receiving a pay increase.
2.0
May 9, 2024

From Best to Worst

Recommend
CEO approval
Business Outlook

Pros

The people and relationships with your colleagues are the best part of this company.

Cons

In the three plus years I have worked for this company it has gone from being an organization I feel proud to work for to one I want to leave. Article has lost its soul and that’s really too bad because I want them to succeed but don’t believe that the current senior leadership is up to that task. The recent rounds of layoffs haven’t helped matters. It’s death by a thousand cuts without a solid strategy, other than cost savings, to back them up. Company culture has fallen each year since I’ve joined. I’ve gone from feeling excited to going to work to counting down the hours until I can log off. Too many good people, especially women, are leaving as they hit barrier after barrier when trying to solve problems and implement changes / improvements. I would caution women from applying or if you do be warned that your career progression will ultimately hit a ceiling. While not overtly discriminatory, few companies ever are, Article is an old boys club where men are seemingly offered more and diverse opportunities than women. As a people leader I’ve been told by my member of the senior leader team that there will come a time where I should “pick a lane” and focus only on leading one functional area. Strange since this advice doesn’t seem to have been offered to many of the men in management and leadership positions. Instead they are responsible for a diverse and wide range of functions while at times lacking the expertise or background to lead them.

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Article Response
2y
Thank you for sharing your candid feedback, and while we likely see a lot of things differently, I wholeheartedly agree that everyone in the organization wants us to succeed. In order for us to suceed, we need to embrace change and adapt. These changes are hard - we’re maturing as an organization, moving from a fast-paced start-up to a enduring organization. With this comes some growing pains which impacts not just how we work, but our culture. We understand that, for some people, Article may no longer be the right place for them as a result of this, and that is okay. When I look at the data, Article has many successful female leaders across the organization, including at the highest and most influential levels. 45% of the leaders who report directly to either our CEO or COO are female. Our focus has and will continue to be on meritocracy and never based simply on gender quotas. We hire and promote based on performance and expertise. However, data doesn’t always tell the full story, and I’d welcome a conversation to learn more. Jen - Head of People & Culture
Viewing 52 - 54 of 233 Reviews

Glassdoor has 252 Article reviews submitted anonymously by Article employees. Read employee reviews and ratings on Glassdoor to decide if Article is right for you.