Article reviews

3.4

46% would recommend to a friend

(234 total reviews)
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Aamir Baig

54% approve of CEO

26% positive business outlook

Article has an employee rating of 3.4 out of 5 stars, based on 234 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Article employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

234 reviews
1.0
Feb 8, 2023

SLT a MESS

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great coworkers (that aren’t the SLT)

Cons

All of these reviews about the SLT being a mess and some misogynistic are entirely true. The article team thanking for feedback on this forum is a joke. The company is in shambles, the SLT micromanages things they don’t know how to do and do not trust the experts that they hire to help the company grow. The CEO is so self involved to see that he’s doing a horrible job. Would not be surprised if there was another mass layoff because the company doesn’t know how to spend its money and it’s attempt to get organized as a company is a massive failure. It’s also frustrating because there is a severe product quality deterioration and yes they’re slowly making some changes, but not the right ones. The company is missing some key functions to actually deliver on profitability, but the CEO and COO will not accept anything that they haven’t come up with, which usually makes no sense. They are non stop about Article being a tech company, which it isn’t because they build a lot of useless tech that doesn’t meet industry standards. and just need to focus on being a digital first furniture retailers. They think they’re customer obsessed, but they don’t actually live that at a senior leadership level. This was a brand I used to be able to stand behind but just one look at the product reviews on site will highlight how bad the quality is now. Unfortunate that the senior leadership is literally imploding the company.

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Article Response
3y
One of our guiding principles at Article is Win Together. A key tenet of this is that “We must give and receive honest, direct feedback. Feedback must be shared respectfully, without sugarcoating the truth.” In your review, you have some strong feelings and feedback, I’d encourage you to reach out to your manager, the People & Culture team or the leaders you mentioned and share your feedback directly with them. Have the conversations - this is how we Win Together. I’d also sincerely welcome a discussion with you on how we can make our Glassdoor replies more valuable. We don't think that people taking their time to leave us reviews is a joke, and we value their time and insights. -Brad Talent Acquisition, Director
1.0
Jul 31, 2024
Recommend
CEO approval
Business Outlook

Pros

Some good people are still with the organization, rolling with the punches and treading water up to their chins. I commend you for enduring. This year, the company made commitments to enhance performance incentives and RSP matching, which, while potentially beneficial, have added another layer to overhead costs. This has necessitated further cuts within the organization. Product discounts, beautifully made furniture,

Cons

Article has adopted the motto of becoming an “enduring company.” Ironically, the term “enduring” here seems to have a double meaning. While it implies longevity and resilience, it also inadvertently highlights a reality where the company continuously faces and perhaps merely survives through ongoing challenges rather than thriving or innovatively overcoming them. The leadership, particularly the founders, have demonstrated a pattern of poor decision-making that aligns more with reactive preservation of power rather than proactive health and growth of the company. This has been evident in their handling of the company’s rapid expansion, which doubled in size by mid-2022 only to be followed by extensive downsizing and wasted projects. The downsizing was an effort to manage declining sales and unchecked growth, indicating a lack of strategic and financial foresight. There is a lack of willingness among the leadership to challenge their assumptions or accept data-driven insights. When confronted with solid analyses and factual evidence, they have dismissed these findings, choosing instead to continue on a path that aligns with their biases. This reluctance to embrace reality contributes to the company’s need to “endure” rather than excel. The prevalent “old boys’ club” mentality among the executive C-suite male leaders further exacerbates issues of diversity and inclusion. This bias restricts opportunities for advancement and recognition, disproportionately affecting those who do not fit a certain demographic (male or white) or are outside the inner circle. Moreover, the operational processes are overly complex, encumbered with internal contracts and red tape that do more to consolidate control for the COO than to streamline or enhance operational efficiency. Despite the existence of an “organizational excellence” team, little improvement has been made to align these processes with the practical needs of the business or its employees. Given these reflections, the founders should reconsider their current roles and strategies. The company would greatly benefit from engaging an external consultant to provide a fresh perspective and thorough assessment of both productivity and cultural practices. This step is essential if Article truly aims to be enduring in the more positive sense of the word—flourishing over time through adaptability, ethical leadership, and genuine inclusivity.

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Article Response
1y
Hi there, Thanks for the shout-out to the resilience and adaptability of our people through various stages of the company’s evolution, our compensation improvement initiatives, great products and their beneficial access to our employees. We’ve had the great privilege of thriving for a decade, and are in the midst of work needed for stabilization and setting up for the next cycle of thriving. Which I am confident, with the resilience and adaptability of our people and the internal processes and operating systems we’re building - we will achieve. While, we’ve certainly made some wrong decisions and oversights that in hindsight we would do differently, the specific instance of downsizing in 2022 was more the result of macroeconomic/ pandemic factors than strategic oversight. Regarding a lack of willingness to challenge assumptions, accepting data insights and confronting reality - I am very curious as to what specifically are those insights and realities. I would encourage you to reach out to me directly and would love to understand better. Questioning Assumptions and Diving Deep is a guiding principle at Article - the very nature of it requires specific deep dives. So it would be great to have that chat with you. We are committed to an inclusive environment that is run on merit and excellent people processes. We constantly evaluate all roles, strategies and are privileged to have many external consultants who advise us. If you see opportunities for improvement - please reach out to me directly, and/or Jennifer our People and Culture Leader - we are both very talk more. Best, Aamir CEO
1.0
Apr 25, 2024

CEO is terrible

Recommend
CEO approval
Business Outlook

Pros

People that work at Article are amazing, great salary

Cons

SL are terrible and they have no idea of what they are doing most of the time, They just did 2 layoffs in 1,5 years. They hired a lot of remote employees then a year later, they move everyone back to office 3x a week. When asked why they thing work in the office is better, they say they dont have an answer..

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Article Response
2y
Thank you for sharing your candid feedback, even after your time with Article. We're pleased to hear you enjoyed the camaraderie and competitive compensation offered by Article. However, we're disheartened to learn about your concerns regarding our leadership dynamics and recent organizational decisions. We understand that changes in policies and organizational direction can be challenging, including our shifts in our remote work policy. While we understand that Article may not be the right fit for everyone, we remain committed to fostering a workplace where employees can thrive and contribute meaningfully to our vision. We acknowledge that there is always room for improvement and are actively working on enhancing our leadership development initiatives to ensure more consistent and effective leadership behaviors.
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Glassdoor has 253 Article reviews submitted anonymously by Article employees. Read employee reviews and ratings on Glassdoor to decide if Article is right for you.