Article reviews

3.4

46% would recommend to a friend

(234 total reviews)
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Aamir Baig

54% approve of CEO

26% positive business outlook

Article has an employee rating of 3.4 out of 5 stars, based on 234 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Article employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

234 reviews
4.0
Aug 11, 2022

Good place to work

Recommend
CEO approval
Business Outlook

Pros

Had a very supportive culture

Cons

A lot of inefficiencies in the process

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Article Response
3y
We're happy to hear that you enjoyed the supportive culture. Our Win Together value is one that we feel our Particles are truly amazing examples of. We appreciate that coming out of a period of hypergrowth can certainly result inefficiencies in processes as we determine priorities. We're always looking for ways to Do It Differently and understand how and where we can continue to improve. -Carlyn
5.0
Aug 10, 2022
Recommend
CEO approval
Business Outlook

Pros

good culture and good pay

Cons

revenue is unstable at the moment

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Article Response
3y
We appreciate your feedback. We’re glad to hear that our pay and culture were positive factors in your experience. Like many eCommerce and Tech companies, we saw tremendous growth as a result of the increased demand from Covid. When that demand changed we have quickly repositioned our business operatons restore our position of financial strength. Thank you for taking the time to share. - Carlyn
3.0
Aug 8, 2022
Recommend
CEO approval
Business Outlook

Pros

Several years ago, Article came up with a very well composed set of company values called the Article Way. These values are extremely well articulated and serve as a great guide for how Particles should conduct themselves on a daily basis. Article has performed incredibly well on two of the values and quite poorly on the other two. Here are the positives: Customer Obsession-Amazing job of creating great competitively priced products and delivering them to our customers. In a time where customer service has lagged with many companies, Article stands out in their obsessiveness to details. Do it Differently-Article continually evaluates their processes and those of competitors and determines if it is the best way of doing things. This mindset has created brilliant innovations that have been the biggest factor in Article's amazing success.

Cons

Win Together - Many who excel at Article look out for themselves and focus on assuring their accomplishments and merits are glorified. Often, they will sabotage and mischaracterize others to keep from being upstaged. Ownership Mindset - The personality above is focused on consolidating power with no regard for the effect of their actions on the company beyond short term perception. Power consolidators like to expand their influence through additional hiring that inevitably leads to extreme inefficiency.

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Article Response
3y
Hi and thank you for sharing your experience. While the Article Way is truly a set of guiding principles for how we work Article. We recognize that in our current situation, there is work and reflection to be done. We are revisiting how we demonstrate and monitor the performance of ALL of of our guiding principles, not just our Customer Obsession and Do It Differently. It is important, as we move forward, that we refocus and address any areas where lack of accountability or inefficiencies exist. We recognize that we have an exceptional team, and had to part way with some truly amazing people. Moving forward, we’ll take this feedback to keep ensure that we continue providing a great work experience for everyone. - Carlyn
Viewing 133 - 135 of 234 Reviews

Glassdoor has 253 Article reviews submitted anonymously by Article employees. Read employee reviews and ratings on Glassdoor to decide if Article is right for you.