Is Ascensus a good company to work for as a Client Service Representative?

Client Service Representative professionals working at Ascensus have rated their employer with 3.9 out of 5 stars in 29 Glassdoor reviews. This is a higher than average score with the overall rating of Ascensus employees being 3.5 out of 5 stars. Search open Client Service Representative Jobs at Ascensus now and start preparing for your job interview by browsing frequently asked Client Service Representative interview questions at Ascensus .

Does Ascensus pay Client Service Representative employees well?

Client Service Representative professionals rate their compensation and benefits at Ascensus with 2.2 out of 5 stars based on 29 anonymously submitted employee reviews. This is 42.9% worse than the company average rating for salary and benefits. Find out more about Client Service Representative salaries at Ascensus.

What are the top reviewed jobs at Ascensus?

Customer Service Representative (35) , Client Service Representative (31) , Client Relationship Manager (20) , Retirement Plan Consultant (18) , Consultant (15) , Call Center Representative (14) , Installation Coordinator (13) , Customer Service Representative (CSR) (12) , Retirement Service Consultant (12) , Financial Analyst (10) , Relationship Manager (9) , Software Engineer (9) , Account Executive (8) , Participant Services Representative (8) , Retirement Consultant (8)

What are the pros of working at Ascensus according to real employee reviews?

"workers are generally great people and willing to help each other out." ((in 54 reviews)); "Benefits (aside from health insurance) are pretty great." ((in 51 reviews)); "Flexibility, great work environment, allowed to work from home" ((in 44 reviews)); "Great culture to grow in." ((in 23 reviews)); "Some friendly coworkers" ((in 19 reviews))

What are the cons of working at Ascensus according to real employee reviews?

"Pay is low." ((in 49 reviews)); "No training." ((in 20 reviews)); "Outdated technology, lots of upper management has been there forever and they are set in there ways." ((in 13 reviews)); "No bonus" ((in 9 reviews)); "No diversity outside of customer service." ((in 5 reviews))

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Ascensus

Ascensus Client Service Representative reviews

3.9

70% would recommend to a friend

(29 total reviews)

David Musto

87% approve of CEO

27% positive business outlook

Ratings by category

3.8

Work/Life balance

3.4

Culture & values

3.4

Diversity & inclusion

2.4

Senior management

2.2

Compensation and benefits

1.6

Career opportunities

Client Service Representative employees have rated Ascensus with 3.9 out of 5 stars, based on 29 company reviews on Glassdoor. This indicates that most Client Service Representative professionals have a good working experience there. Ascensus is rated in line with the average (within 1 standard deviation) by Client Service Representative professionals compared to other employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

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Reviews by job title

29 reviews

3.0

Feb 12, 2019

Salary

Client service representative

Recommend

CEO approval

Business Outlook

Pros

Management is good. Team is good

Cons

Process involved in company can be improved

2.0

Aug 15, 2018

Low expectations

Client service representative

Recommend

CEO approval

Business Outlook

Pros

They'll hire anyone at anytime

Cons

Management is mostly internal which means they have little experience. They could use some external viewpoints, but don't pay enough to attract those changes candidates. You get what you pay for.

5.0

Jan 16, 2017

Client Service Rep

Client service representative

Recommend

CEO approval

Business Outlook

Pros

very good, great flexible hours and pay

Cons

none at all. it was good.

Viewing 22 - 24 of 29 Reviews

Jobs at Ascensus

Account Services Representative

Sr Retirement Service Consultant, Client Services - Retirement

New Jersey

View job

Client Relationship Manager, Client Services - Retirement

Arizona

View job

Implementation Coordinator, RPS Product Support Services

Minnesota

View job

Retirement Service Consultant

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Ascensus

Ascensus Client Service Representative reviews

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Low expectations

Client Service Rep

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