Is Ascensus a good company to work for?

Ascensus has an overall rating of 3.5 out of 5, based on over 770 reviews left anonymously by employees. This rating has increased by 4% over the last 12 months. 58% of employees would recommend working at Ascensus to a friend and 61% have a positive outlook for the business. The best reviews about Ascensus have been left by employees working as Installation Coordinator , Retirement Service Consultant and Retirement Plan Consultant .

Does Ascensus pay their employees well?

According to anonymously submitted Glassdoor reviews, Ascensus employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Ascensus. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Ascensus?

58% of Ascensus employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ascensus 3.8 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Ascensus?

Customer Service Representative (35) , Client Service Representative (31) , Client Relationship Manager (20) , Retirement Plan Consultant (18) , Consultant (15) , Call Center Representative (14) , Installation Coordinator (13) , Customer Service Representative (CSR) (12) , Retirement Service Consultant (12) , Financial Analyst (10) , Relationship Manager (9) , Software Engineer (9) , Account Executive (8) , Participant Services Representative (8) , Retirement Consultant (8)

What are the pros of working at Ascensus according to real employee reviews?

"Lots of flexibility and good benefits" ((in 58 reviews)); "workers are generally great people and willing to help each other out." ((in 53 reviews)); "Flexibility, great work environment, allowed to work from home" ((in 40 reviews)); "Great culture to grow in." ((in 24 reviews)); "Some friendly coworkers" ((in 16 reviews))

What are the cons of working at Ascensus according to real employee reviews?

"Pay is low." ((in 48 reviews)); "No training." ((in 18 reviews)); "Upper Management doesn't care about the low men on the totem pole." ((in 13 reviews)); "No bonus pay for any extra training" ((in 9 reviews)); "Executive leadership favoritism and nepotism" ((in 8 reviews))

What are employees saying about Ascensus layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Ascensus layoffs and their outlook for job security at Ascensus in 2026.

What are the top reviewed Ascensus locations?

Dresher , Newton , Brainerd , Philadelphia , Tucson , Kansas City , Atlanta , Warwick , Los Angeles , Mason , Lake Mary , Folsom , New York , Indianapolis , Charlotte , San Diego , Orlando , Tampa , Phoenix , Detroit , Greensboro , Houston , Las Vegas , Overland Park , Boston , Fargo , Cranbury , Chicago , Illinois City , Virginia Beach

Ascensus reviews

3.5

58% would recommend to a friend

(185 total reviews)

David Musto

68% approve of CEO

61% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (185 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

185 reviews

Reviews about "Compensation"

Return to all reviews

1.0

Nov 19, 2017

Place is a dumpster fire

Service

Recommend

CEO approval

Business Outlook

Pros

co workers and paid time off- you will need it since this place has no work/life balance. you can expect to be micromanaged if you work in service, admin, or sales

Cons

Low pay, highly stressful work environment, fights between departments, technology frequently breaks down, extremely low morale on front lines, below average 401k plan for a company that provides 401k plan (that should tell you something right there), management is clueless how to run a company and frankly there are too many of them and not enough people on the phones. Core values are a joke among people that work for this company.

4.0

Sep 16, 2017

Friendly atmosphere, improving and growing by the day

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Generous PTO Friendly coworkers, good team environment with team building opportunities during and outside working hours Job shadows, training opportunities Reimbursement for certifications and secondary education Promising future - investing in technology and growth Rewards and incentives for associates like gift cards or PTO Activities like company picnic, cornerstone awards, free lunches during busy seasons, bake sale, chili cook off, basketball/cornhole tournaments and other games Challenging work Opportunities for growth Leadership team open to new ideas Paid maternity leave Cafeteria on site Close to stores/restaurants

Cons

Technology- although it's being worked on Pay could be better If you don't like change, not for you Can feel disorganized

1.0

Jun 9, 2017

Dont drink their koolaid. Run far away from this place

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Not much to place here. This place treats their employees like they are in kindergarten. Everything but paying their employees what they deserve

Cons

High turnover. Rampant favoritism, unprofessional managers, outdated recordkeeping system, expensive health benefits, corny core values that noone follows or lives by, long vesting schedules since they know people wont last, angry clients /advisors, outdated technology , high fees, and low pay for work

Viewing 157 - 159 of 185 Reviews

Jobs at Ascensus

Bilingual Call Center Representative

Remote Retirement Plan Compliance Analyst

Remote Retirement Plan Compliance Analyst

Ascensus

Ascensus reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Reviews about "Compensation"

Place is a dumpster fire

Friendly atmosphere, improving and growing by the day

Dont drink their koolaid. Run far away from this place

Jobs at Ascensus

Ascensus reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Jobs at Ascensus

Ascensus reviews FAQs