Ascensus reviews

Lots. No upward advancement. Raises are a joke. Pay not on par with responsibility. Site top management is insincere and seems ruthless. The 'Core Values' are not followed. Unlicensed reps and temps are expected to discuss financial investments?! Poorly trained temp workers (not the temps' fault) make everyone's jobs harder. Trainers are often not specialized in what they are teaching. I've heard them make blatant mistakes, despite what I'm sure are their best efforts. Maybe hire trainers from the departments you are hiring for?

Teams in my area were insufficiently staffed, and I worked my tail off including providing a lot of off-hours and weekend support. Between on-call rotation and system maintenance and release work, I had very few weekends all to myself. Also, communication within teams, and between teams, is hit-or-miss, so there would be unwelcome surprises because you weren't told something you should have been. Awards are given to associates in other teams, but if you're a technical support grunt you likely won't be put up for any awards. Still, you'll be working with a good bunch of people and you'll get some good experience and mentoring from your teammates and your manager to advance your career.