Is Ascensus a good company to work for?

Ascensus has an overall rating of 3.4 out of 5, based on over 769 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 59% of employees would recommend working at Ascensus to a friend and 61% have a positive outlook for the business. The best reviews about Ascensus have been left by employees working as Installation Coordinator , Retirement Service Consultant and Retirement Plan Consultant .

Does Ascensus pay their employees well?

According to anonymously submitted Glassdoor reviews, Ascensus employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Ascensus. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Ascensus?

59% of Ascensus employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ascensus 3.7 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Ascensus?

Customer Service Representative (35) , Client Service Representative (31) , Client Relationship Manager (20) , Retirement Plan Consultant (18) , Consultant (15) , Call Center Representative (13) , Installation Coordinator (13) , Customer Service Representative (CSR) (12) , Retirement Service Consultant (12) , Financial Analyst (10) , Relationship Manager (9) , Software Engineer (9) , Account Executive (8) , Participant Services Representative (8) , Retirement Consultant (8)

What are the pros of working at Ascensus according to real employee reviews?

"Great benefits, people, and leadership" ((in 63 reviews)); "workers are generally great people and willing to help each other out." ((in 51 reviews)); "Work from home, flexible schedule, work on a team and individually." ((in 41 reviews)); "Great culture to grow in." ((in 23 reviews)); "Great coworkers and peers." ((in 18 reviews))

What are the cons of working at Ascensus according to real employee reviews?

"Pay is low." ((in 45 reviews)); "No training." ((in 20 reviews)); "Outdated technology, lots of upper management has been there forever and they are set in there ways." ((in 14 reviews)); "No bonus" ((in 9 reviews)); "departmental silos and lack of communication and coordination among departmentals" ((in 6 reviews))

What are employees saying about Ascensus layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Ascensus layoffs and their outlook for job security at Ascensus in 2026.

What are the top reviewed Ascensus locations?

Dresher , Newton , Brainerd , Philadelphia , Tucson , Kansas City , Atlanta , Warwick , Los Angeles , Mason , Lake Mary , Folsom , New York , Indianapolis , Charlotte , San Diego , Orlando , Tampa , Phoenix , Detroit , Greensboro , Houston , Las Vegas , Overland Park , Boston , Fargo , Cranbury , Chicago , Virginia Beach , Madison

Ascensus reviews

3.4

59% would recommend to a friend

(707 total reviews)

David Musto

69% approve of CEO

61% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.7

Work/Life balance

3.5

Culture & values

3.4

Compensation and benefits

3.3

Career opportunities

3.2

Senior management

Ascensus has an employee rating of 3.4 out of 5 stars, based on 707 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ascensus employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

707 reviews

3.0

Apr 25, 2017

RecordKeeping Institution

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

It was a very good company with very well experienced techie people. Its a good company for who want to pursue their career in Financial Domain

Cons

I don't find any cons to tell about this company.

4.0

Jan 15, 2017

Good company!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I was a back end technical support professional, and I felt that the company takes care of their associates. Compensation is competitive, and the team morale in my area was very good. Company culture is very good, and associates are treated with respect and respect each other.

Cons

Teams in my area were insufficiently staffed, and I worked my tail off including providing a lot of off-hours and weekend support. Between on-call rotation and system maintenance and release work, I had very few weekends all to myself. Also, communication within teams, and between teams, is hit-or-miss, so there would be unwelcome surprises because you weren't told something you should have been. Awards are given to associates in other teams, but if you're a technical support grunt you likely won't be put up for any awards. Still, you'll be working with a good bunch of people and you'll get some good experience and mentoring from your teammates and your manager to advance your career.

5.0

Jan 3, 2017

The best first job I could ask for

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Everything - people, salary, benefits, VTO & PTO, work/life balance.. I could go on. This is my first job out of college and compared to most others I know my own age, I'm significantly happier and doing better overall. This company actually sticks by its core values and takes care of their employees. I have better benefits and more PTO than my parents, it's pretty phenomenal.

Cons

Sometimes upper management assigns too much at once, but they are reasonable when you explain that.

Viewing 232 - 234 of 707 Reviews

Jobs at Ascensus

Remote Retirement Plan Compliance Analyst

Remote Retirement Plan Compliance Analyst

Bilingual Call Center Representative

Ascensus

Ascensus reviews

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Reviews by job title

RecordKeeping Institution

Good company!

The best first job I could ask for

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