Ashley Furniture reviews

3.0

44% would recommend to a friend

(2,340 total reviews)
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Todd Wanek

68% approve of CEO

43% positive business outlook

Ashley Furniture has an employee rating of 3.0 out of 5 stars, based on 2,340 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Ashley Furniture employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Mar 22, 2020

Mean spirited culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice office, fair pay and benefits

Cons

Cut throat culture with no work-life balance. People feel guilty for leaving at 5. Highly volatile, with priorities and projects changing all the time. Management has no empathy for employees. Most employees have no authority or autonomy. Fair pay and benefits, but you wonder if it's worth it.

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Ashley Furniture Response
6y
Thank you for the feedback. We are sorry to hear about your experience in the office, if you'd like to reach out to opinion@ashleyfurniture.com to be more specific we would appreciate it.
3.0
Mar 7, 2017

Customer Service

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

When I first started the company culture was amazing. We went above and beyond for each other and the customers.

Cons

They hired a new upper management who no longer care about the people. I don't recommend this place like I once did.

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Ashley Furniture Response
8y
Thank you for taking the time to provide a review about your experience at Ashley Furniture. We take feedback from both our current and former employees very seriously, and we use this feedback to create a better environment for our employees. If you’d like to discuss these issues in more detail, please feel free to reach us at opinion@ashleyfurniture.com so that we can best address your concerns.
2.0
Jul 20, 2025

Uncouth Work Environment

Recommend
CEO approval
Business Outlook

Pros

Benefits are average for a large company.

Cons

I wish I never would have signed the dotted line on my offer letter. This company uses the cheapest systems that aren’t user friendly. They have archaic processes, unorthodox systems, excessive spreadsheets and aimless meetings, unwelcoming HR team, and the poor people in manufacturing/distribution are working in a sweatshop for pennies. Handcrafted furniture for $15/hr in 2025 is insane. It’s completely inhumane and I’m pretty sure not OSHA compliant. No hard hats or safety shoes enforced. Also, very high turn-over, lack of employee engagement and development/succession plans. They say the morale is down at multiple facilities but do nothing to improve it. All they care about is sales. Hence their company mission and values, they fail to emphasize anything about integrity, being people-focused, or ethics just “MAKE MORE MONEY” jargon. I feel like I’ve been taken back 15 years in my career working here…if you are a polished professional with years of experience and want to work in a positive work culture, streamlined processes, develop in your career, build momentum with the team, and are creative I do not recommend applying here. Lastly, I was recently talking to someone on the leadership team who has been with the company 5+ years and asked them about why there are issues with turnover and they said “company reputation and pay, we’re not competitive and this place is a revolving door”. That should tell you something. I’m in a complete culture shock.

Viewing 19 - 21 of 2,340 Reviews

Glassdoor has 2,469 Ashley Furniture reviews submitted anonymously by Ashley Furniture employees. Read employee reviews and ratings on Glassdoor to decide if Ashley Furniture is right for you.